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Rick Hendrick BMW

Charleston, SC

4.8
1,248 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,248 reviews

July 07, 2022

Roman did an excellent job with great follow up. He kept me informed without me having to call in to check on my vehicle. Went above and beyond. More

by Inked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Mihovilovic
Jul 08, 2022 -

Rick Hendrick BMW responded

Inked, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW.

June 29, 2022

Gas prices were killing us, so we decided to look at EV's. Patrick our sale person heloed us find the practicality of a plug in hybrid. We bought a 330e and absolutely love it. Thank Patrick, thank you More

by Hartami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strom, Patrick Hartman
Jul 01, 2022 -

Rick Hendrick BMW responded

Hartami, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

Best experience of my life. Patrick helped us find a fuel efficient and stellar vehicle. My wife and I love our new BMW. #firstBMW More

by BMWlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Jul 01, 2022 -

Rick Hendrick BMW responded

Bmwlover, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 22, 2022

One of the best dealerships that I have dealt with. Knowledgeable and considerate. Overall, an excellent experience. More

by alanandliz.moses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Oliver Souris
Jun 24, 2022 -

Rick Hendrick BMW responded

Alanandliz.moses, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2022

Fast and efficient service on my BMW - love this dealership and love my BMW! I would absolutely recommend this service center. More

by debbie.montijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hattings, Jake Bowers
Jun 23, 2022 -

Rick Hendrick BMW responded

Debbie.montijo, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

June 09, 2022

Roman Mihovilovic provided impeccable service! I’ve been using your service department for over 10 years for both of my BMW autos, Roman has a calm and pleasant demeanor and the ability to explain More

by Tammie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Mihovilovic
Jun 09, 2022 -

Tammie responded

If customers want to experience impeccable customer service from Rick Hendrick BMW service department in Charleston SC, see Roman Mihovilovic, you won’t be disappointed 😊

May 31, 2022

Top Notch service from start to finish. The staff is extremely friendly and I always feel welcomed. My maintenance repair was quick, efficient and exceeded my expectations and I feel valu More

by topdesignersc@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 01, 2022 -

topdesignersc@gmail.com responded

Top Notch service from start to finish @ BMW Rick Hendricks. The staff is extremely friendly and I always feel welcomed. My maintenance repair was quick, efficient and exceeded my expectations and I feel valued long after my purchase at this dealership -- 5 plus stars!!!!! Special thanks to Nicole Floegel and Frank Castros in parts for going above beyond and everyone that was involved (luv the completion video update I received from the mechanic). Advised them I was going out of town for the holiday and needed the car and in a crunch the team made everything happen in the blink of an eye. I don't usually do reviews but in this instance I feel it definitely warranted and necessary to knowledge Rick Hendricks of BMW staff provided the ultimate VIP experience of customer care and service. Thank You much appreciated!!!!!! Best, Steven Crawford

May 26, 2022

Do yourself a favor & purchase your next Car from Rick Hendrick BMW. Mike Liberatore was Professional & took the time to make sure we found the right car. Overall great experience from Start to finish More

by Glib621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
May 28, 2022 -

Rick Hendrick BMW responded

Hi Glib621, thank you so much for your positive comments about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2022

Everyone a the dealership was friendly and helpful. I am satisfied with the experience and outcome. More

by bmallin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
May 27, 2022 -

Rick Hendrick BMW responded

Bmallin, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 23, 2022

Uri Camens and his team provided me the best car service I have ever experienced. More

by johnphoward918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uri Camens, Nicole Floegel
May 24, 2022 -

Rick Hendrick BMW responded

Johnphoward918, we really appreciate your positive review! Until the next time we meet, take care!

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