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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,295 Reviews
Call Dealership (855) 420-1133
View Awards

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,295 reviews

November 30, 2022

My wife you got her new x5 45e and she loves it! Thank you Teresa and Rick Hendrick BMW. More

by Family Tides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Nicole Floegel, Dustin Johnson, Jake Bowers
Report | Print
Nov 30, 2022 -

Family Tides responded

Thank you Teresa and Rick Hendrick BMW!

November 29, 2022

Sam Martin was superb in all aspects of our transaction. I will certainly seek Sam out for my next BMW, hopefully the IX. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn, Sam Martin
Report | Print
Dec 01, 2022 -

Rick Hendrick BMW responded

Paul, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 24, 2022

Patrick was amazing! He helped me and my wife build the perfect new BMW. We absolutely love it! More

by Airforce vet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Report | Print
Nov 25, 2022 -

Airforce vet responded

Great Experience

November 24, 2022

I just bought the car of my dreams from Patrick, he was extremely knowledgeable and helpful and worked with me from start to finish, providing me updates as my 530e was moving through production and delive More

by Number 1 teacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Report | Print
Nov 26, 2022 -

Rick Hendrick BMW responded

Number 1 Teacher, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

November 21, 2022

I was very pleased with the encounter, Jake Bowers was most helpful and was responsive to any communications with him. More

by sandigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
Nov 23, 2022 -

Rick Hendrick BMW responded

Sandigger, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 16, 2022

This dealership has an amazing facility. The people are always so friendly and welcoming. Wouldn’t go anywhere else. More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Erica Hattings, Jake Bowers
Report | Print
Nov 18, 2022 -

Rick Hendrick BMW responded

Jared, we are so happy to read such a great review about Rick Hendrick BMW! Jared, thanks for taking the time to leave a review.

November 10, 2022

Jake Bowers (and the whole service team) provide excellent service! I love the video reports when my car is in service. The loaner program is great too. Everyone is courteous and is always easy to g More

by brittany.brandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jake Bowers
Report | Print
Nov 13, 2022 -

Rick Hendrick BMW responded

Brittany.brandt, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Thank you so much again for your feedback! We hope you have a great day!

November 09, 2022

After years of sub-optimal experiences with other dealer service departments I feel like I've now got the A-Team on my side. Andrew Russell, my tech and Dustin Johnson, my SA couldn't be better. More

by Roger Quatroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Russell, service technician, Dustin Johnson
Report | Print
Nov 13, 2022 -

Rick Hendrick BMW responded

Roger Quatroad, thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 02, 2022

Sam's knowledge and experience was a big help with the purchase of our X5. Thank you! More

by odelljennie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Report | Print
Nov 04, 2022 -

Rick Hendrick BMW responded

Odelljennie, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 31, 2022

Jake did an excellent job with the check in & explaining the service. He was very friendly & professional. More

by buckeye86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
Nov 02, 2022 -

Rick Hendrick BMW responded

Buckeye86, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

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