
Rick Hendrick BMW
Charleston, SC
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Recently had my vehicle serviced at this dealership. Dustin is always helpful from the minute we arrive until the minute we leave in a cleaned and serviced car. It is always nice to get the technician Dustin is always helpful from the minute we arrive until the minute we leave in a cleaned and serviced car. It is always nice to get the technicians video showing the service areas, tires, brakes, and overview of the car's health. The new Service Center looks great and it is nice to see Terry and Uri in clear view. More
Roman gave great professional service. He made sure we were comfortable through out the process. Our car was a total loss from a recent accident , and we were back on the road ASAP. He wa He made sure we were comfortable through out the process. Our car was a total loss from a recent accident , and we were back on the road ASAP. He was a pleasure to meet. We are very happy. Continued Success & Thank you again . Mr & Mrs Rivers More
Great service! I will be bringing my car back. Parts had to be ordered. Sara kept me up to date on what my car needed and the recommendations from the service area. I will be bringing my car back. Parts had to be ordered. Sara kept me up to date on what my car needed and the recommendations from the service area. More
Took my 2017 BMW X5 sDrive in for service, it has 37k miles. the service writer told me I needed new spark plugs. I questioned that, he said that yes my car is due for spark plugs. When I got home, I miles. the service writer told me I needed new spark plugs. I questioned that, he said that yes my car is due for spark plugs. When I got home, I checked my owners manual, which said that they needed to be changed at 60k miles. Last time I go to Rick Hendrick BMW for service. Why do they lie to you? More