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Rick Hendrick BMW

Charleston, SC

4.8
1,247 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

May 23, 2021

I am so happy with my new BMW. Thank you, James for helping me find my perfect car and for a wonderful car buying experience! More

by mskerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kerr
May 25, 2021 -

Rick Hendrick BMW responded

Mskerr, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2021

They did exactly what they said, at the price they said, in the time they said, and they didn't try to scare me into things I don't need. More

by nancejulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
May 11, 2021 -

Rick Hendrick BMW responded

Nancejulie, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2021

It’s always a pleasure being served by the staff at BMW! Friendly, always willing to help, great customer service and love the videos of work needing to be done. I don’t take my car any place else. More

by Godstrophy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Apr 08, 2021 -

Rick Hendrick BMW responded

Godstrophy08, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

March 28, 2021

Not the cheapest option - nor was it expected to be. However, outstanding service, great communication from Dustin Johnson through the whole process, and a fair price. Transparent about costs up front, More

by dsilver2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 29, 2021 -

Rick Hendrick BMW responded

Dsilver2, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

March 24, 2021

Kirk Yoon, who has helped me many times, is both very knowledgeable and empathetic. I rate his service as absolutely outstanding!! What a pleasure Kirk is to work with. More

by happy
Recommend Dealer
Yes
Employees Worked With
Kirk Yoon
Mar 25, 2021 -

Rick Hendrick BMW responded

Hi Happy, thank you so much for your positive comments about Rick Hendrick BMW and Kirk! If you have any further questions, please don't hesitate to reach out!

March 22, 2021

I recommend this dealership 100 times over. I have nothing but wonderful things to say. They have become a second family and have taken care of me for the past three years. They're prompt, professiona More

by Lauren Stickdorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, John Fulp
Mar 22, 2021 -

Rick Hendrick BMW responded

Lauren Stickdorn, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2021

We have just purchased a brand new BMW X5 from Rick Hendrick. From the moment we walked in we were treated with the uptmost courtesy and respect. Our sales rep Cory answered all of questions and used n More

by Mark.reinstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Cory Brien
Mar 22, 2021 -

Rick Hendrick BMW responded

Hello Mark.reinstein, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2021

Well done! Professionally handled without any problems! Received loaner car promptly and notified when job was completed. Hassle free and a pleasure to enjoy this type of service! More

by bayeuxfab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 20, 2021 -

Rick Hendrick BMW responded

Bayeuxfab, your wonderful feedback and rating mean a lot to us. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Have a fantastic weekend!

March 16, 2021

I always have a fantastic experience with Rick Hendrick BMW's service department! I have worked with both Tyler Morris and Kirk Yoon and they are always friendly, knowledgeable, and go above and beyond! More

by mallison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morris, Kirk Yoon
Mar 17, 2021 -

Rick Hendrick BMW responded

Hi Mallison, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2021

I highly recommend this dealership. I think they were extremely courteous prompt and professional. I felt that they did a thorough job and I was impressed. More

by sheryl1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morris, Dustin Johnson
Mar 15, 2021 -

Rick Hendrick BMW responded

Sheryl1963, we are so happy to read such a great review about Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

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