Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick BMW
Charleston, SC
1,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
February 12, 2021
Everything is great compared to my last service visit at Charlotte for oil change and oil plug left loose, leaked oil everywhere causing all sorts of issues Charlotte for oil change and oil plug left loose, leaked oil everywhere causing all sorts of issues More
by teasley
Employees Worked With
Tyler Morris
February 11, 2021
Nicole is hands down the best service advisor I have ever worked with. Her professional manner and attention to detail are refreshing to say the least. Keep up the awesome work!! worked with. Her professional manner and attention to detail are refreshing to say the least. Keep up the awesome work!! More
by aosborne
Employees Worked With
Nicole Floegel
February 11, 2021
Sara Robinson was great as was the service. Would not hesitate to return and have my 228i convertible serviced by Hendrick BMW. Quality experience all around. hesitate to return and have my 228i convertible serviced by Hendrick BMW. Quality experience all around. More
by jdwind
Employees Worked With
Sara Robinson
February 11, 2021
I always receive the best service @ RH BMW. They truly care about making sure my car is in the best riding condition during every service/inspection. They go above and beyond to ensure that I'm happy with care about making sure my car is in the best riding condition during every service/inspection. They go above and beyond to ensure that I'm happy with the service and work they've done. Shout out to the best advisor, Dustin Johnson for being the best! Thanks for everything. More
by soler.kat
Employees Worked With
Dustin Johnson, Kirk Yoon
February 11, 2021
Great service from the time we stepped in the door! We were greeted right away! Todd Taylor was very knowledgeable and helped us find exactly what we wanted! Purchase was smooth and we were given a tutor were greeted right away! Todd Taylor was very knowledgeable and helped us find exactly what we wanted! Purchase was smooth and we were given a tutorial on all the car’s technology. More
by wlisa423
Employees Worked With
Todd Taylor
February 05, 2021
Love the attention to detail and how quick service is performed. Service people is very friendly and knowledgeable. They can improve on the car wash . The tires are not clean every single time. performed. Service people is very friendly and knowledgeable. They can improve on the car wash . The tires are not clean every single time. More
by Carbonaroe
Employees Worked With
Tyler Morris
February 01, 2021
Service was delightful! Mt service representatives, Nicole Floegel and Amy Furey were exceptional. Nicole even copied my Insurance card for me and placed it my my car. (All I had was the e-copy). the Nicole Floegel and Amy Furey were exceptional. Nicole even copied my Insurance card for me and placed it my my car. (All I had was the e-copy). the loaner car was very nice and the whole experience was was uneventful! More
by Don
Employees Worked With
Amy Furey, Nicole Floegel
February 01, 2021
Brought my BMW M240i in for it's first service and Nicole got my car in right away and had back on the road. I also received a video inspection from the tech Kevin Jewett, very professional. Don't think I wi got my car in right away and had back on the road. I also received a video inspection from the tech Kevin Jewett, very professional. Don't think I will be taking my car anywhere else after this great experience. More
by studriver2
Employees Worked With
Nicole Floegel
January 29, 2021
On January 14 2021 ,I bought used 2020 Hyundai Elantra. I want to express my sincere appreciation and thank you to Client Advisor Ryan Rivadeneyra and AJ Veliu for assisting me in finding the best vehicle th want to express my sincere appreciation and thank you to Client Advisor Ryan Rivadeneyra and AJ Veliu for assisting me in finding the best vehicle that fit my needs. Ryan's and AJ 'professionalism, honesty, compassion and a fired up attitude helped me in making a decision to buy car here. Anyone looking to buy or lease a new vehicle or searching for a preowned vehicle, I highly recommend you ask for Ryan and AJ.to assist you! More
by Dave
Employees Worked With
AJ VELIU, Ryan Rivadeneyra
January 29, 2021
When I first was introduced to this dealership, last July 2020, I never thought of how courtesy and most of all professional everyone would remain after getting a vehicle. The service dept excels with timel 2020, I never thought of how courtesy and most of all professional everyone would remain after getting a vehicle. The service dept excels with timeliness and communication. Never did I feel like I couldn't trust my service rep, Kirk Yoon, as he explained exactly what the issue was involving my vehicle. My experience has been top-notch superb. More
by raspaldofamily
Employees Worked With
Kirk Yoon
