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Rick Hendrick BMW

Charleston, SC

4.8
1,291 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,291 reviews

February 20, 2021

Todd Taylor an excellent salesman. He was very pleasant and knowledgeable. He understood what I wanted. Entire Staff professional and courteous. I would recommend this dealership 100%. More

by srnelly363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hart, Jerry Pannell, Todd Taylor
Feb 22, 2021 -

Rick Hendrick BMW responded

Srnelly363, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We do hope we can be of assistance in the future. Take care!

February 18, 2021

Best dealership experience. Terrific communication, great staff and quick process. Todd Taylor and team is your go to! I travelled from DC to get this experience. I’d do it all over again! More

by Matthewomeara94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Strom Altman Jr., Todd Taylor
Feb 19, 2021 -

Rick Hendrick BMW responded

Matthewomeara94, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2021

Nicole doing a phenomenal job here going above and beyond to make sure you get the best service. I would recommend Nicole and Hendrick BMW Services to all and everyone one need any service to their vehicle i More

by DPK_ROR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Feb 15, 2021 -

Rick Hendrick BMW responded

We appreciate your positive review about your recent experience with Nicole! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW!

February 12, 2021

Everything is great compared to my last service visit at Charlotte for oil change and oil plug left loose, leaked oil everywhere causing all sorts of issues More

by teasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morris
Feb 13, 2021 -

Rick Hendrick BMW responded

Teasley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

Sara Robinson was great as was the service. Would not hesitate to return and have my 228i convertible serviced by Hendrick BMW. Quality experience all around. More

by jdwind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Robinson
Feb 12, 2021 -

Rick Hendrick BMW responded

Jdwind, we are very happy Sara could provide you with a positive experience. If you have any further questions, please don't hesitate to reach out!

February 11, 2021

I always receive the best service @ RH BMW. They truly care about making sure my car is in the best riding condition during every service/inspection. They go above and beyond to ensure that I'm happy with More

by soler.kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Kirk Yoon
Feb 12, 2021 -

Rick Hendrick BMW responded

Soler.kat, we're glad to hear you enjoyed your visit with Kirk and Dustin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2021

Great service from the time we stepped in the door! We were greeted right away! Todd Taylor was very knowledgeable and helped us find exactly what we wanted! Purchase was smooth and we were given a tutor More

by wlisa423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
Feb 12, 2021 -

Rick Hendrick BMW responded

Hi Wlisa423, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy Todd met your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW.

February 11, 2021

Nicole is hands down the best service advisor I have ever worked with. Her professional manner and attention to detail are refreshing to say the least. Keep up the awesome work!! More

by aosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Feb 13, 2021 -

Rick Hendrick BMW responded

Aosborne, thank you for sharing your positive experience about Nicole! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2021

Love the attention to detail and how quick service is performed. Service people is very friendly and knowledgeable. They can improve on the car wash . The tires are not clean every single time. More

by Carbonaroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morris
Feb 07, 2021 -

Rick Hendrick BMW responded

Carbonaroe, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! Thank you so much again for your feedback! We hope you have a great day!

Feb 07, 2021 -

Carbonaroe responded

Thanks

February 01, 2021

Service was delightful! Mt service representatives, Nicole Floegel and Amy Furey were exceptional. Nicole even copied my Insurance card for me and placed it my my car. (All I had was the e-copy). the More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Furey, Nicole Floegel
Feb 02, 2021 -

Rick Hendrick BMW responded

Don, we're happy to hear you had such a positive experience with our teammates. Please don't hesitate to reach out if there's anything additional we can do for you.

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