
All Salespeople
Sales Department
Rick Hendrick BMW
Charleston, SC
1,269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 26, 2024
Good hours but poor communication.
I had a hard time getting the service advisor, Alli, to call me back (after-market warranty claim). Most of the time I had to call her for updates. I
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by richardbhughes813
Employees Worked With
Alli Mattison
November 22, 2024
Great experience, Tom and Alex took care of all my
questions and were very professional.
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by Jtm0330
Employees Worked With
Alex Greene, Tom Heater
November 22, 2024
My customer service experience was great.
I have gotten both my Bmw vehicles serviced at Rick Hendrick BMW For over five years. I do wish, More attention was paid to detail. Minor things like
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by BmwJosh
Employees Worked With
Daniel Lee