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Rick Hendrick BMW

Charleston, SC

4.9
1,406 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 852 service reviews

September 30, 2025

It is a pure pleasure bringing my BMW X3 to this dealership for service, especially because of Nicole Floegel, Terry Troutman and Jared Young! They are consummate professionals and truly assets to More

by X3David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Jared Young, Alli Mattison
Oct 03, 2025 -

Rick Hendrick BMW responded

X3david, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 23, 2025

it was a great experience for my first maintenance visit for my car, i was greeted very promptly and immediately got checked in. the wait was a bit lengthy, but it was worth it. very satisfied with the resu More

by coqsalvador165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Sep 23, 2025 -

Rick Hendrick BMW responded

Coqsalvador165, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

September 23, 2025

Quick, friendly, and transparent. Doesn’t get too much better than that! Definitely recommending others to get serviced here. More

by Tyreheyward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Sep 23, 2025 -

Rick Hendrick BMW responded

Tyreheyward, we're happy to hear you had such a positive experience with our team! Thank you for the recommendation, and have an amazing day!

September 23, 2025

Took my X3 in for service. My advisor was knowledgeable and professional. Always a great experience at Rick Hendrick BMW. Thanks to Allie and Strom. More

by Jwparker93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Alli Mattison
Sep 25, 2025 -

Rick Hendrick BMW responded

Jwparker93, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 19, 2025

Always a great service experience. All the staff are friendly and courteous. My service representative is Daniel Lee and he always makes me feel like a valued customer. My car is well More

by Satisfied Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Sep 19, 2025 -

Rick Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We can't wait to see you again, have a great day.

September 17, 2025

This is my fourth BMW and I’m always happy with the consistent excellence service. More

by stuartchagrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Sep 19, 2025 -

Rick Hendrick BMW responded

Stuartchagrin, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 16, 2025

I am forever grateful for Rick Kendrick BMW in Charleston. My Service Advisor Alli Mattison is such a sweet soul to work with. She always makes sure I am well aware of what’s going on with my vehi More

by rev.shamondriddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Sep 20, 2025 -

Rick Hendrick BMW responded

Rev.shamondriddy, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 12, 2025

Honestly the best experience I have had in purchasing an automobile and having it serviced. I would consider this dealer the benchmark and beyond hands down. More

by ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fulp, Nicole Floegel, Trae Glidewell, Daniel Lee
Sep 16, 2025 -

Rick Hendrick BMW responded

Ann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2025

Service department always does an excellent job. From arranging the appointment, to getting a loaner vehicle, and taking care of everything your car needs. Robbie made the appointment easy. More

by X7 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Sep 16, 2025 -

Rick Hendrick BMW responded

X7 Owner, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you're ever in need of more help, please let us know! Have a great day!

September 08, 2025

went out of their way to help me get back on the road asap..very grateful More

by tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Sep 11, 2025 -

Rick Hendrick BMW responded

Tommy, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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