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Rick Hendrick Cadillac - Norfolk

Norfolk, VA

Overview
Reviews
4.6
115 Reviews
Call Dealership (855) 996-7818
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6222 Virginia Beach Blvd

Norfolk, VA

23502

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Showing 115 reviews

January 23, 2026

The whole process was perfect. I like the fact that it was easy to set up the appointment on line and the service was great. More

by Mets cop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
January 07, 2026

Great dealership with friendly people who go beyond measures to help you with your vehicle. Thank you for your service. More

by ukanaanitarollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
Jan 09, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Ukanaanitarollins, we are so pleased you enjoyed your visit to Rick Hendrick Cadillac Norfolk! We can't wait to see you again, have a great day.

January 06, 2026

It’s always great when I come to Hendrick Cadillac service is great hat’s off More

by deanca642006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
Jan 09, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello Deanca642006, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Cadillac Norfolk

January 05, 2026

Top notch maintenance and customer service for monthly services. I highly recommend this branch to the masses. More

by joesauldavisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
Jan 08, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Joesauldavisjr, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

December 31, 2025

Was very helpful for searching for the issue with my vehicle and assuring me if any problems don't hesitate to call or bring the vehicle back to get the issue resolved. Thank you Chris in the service de More

by Kennethspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello Kennethspencer, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2025

They don't provide good customer service after you buy a vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a w More

by Kennethspencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Powell
Report | Print
Dec 31, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Hi Kenneth! We don't have any record of you buying a vehicle at Rick Hendrick Cadillac. Please reach out to me at 757-455-4656 to discuss how I can help you get any unresolved issues handled.

December 19, 2025

Service Was done right, and they got my car back the same day. Totally Satisfied. More

by rcarter70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas service writer
Report | Print
Dec 23, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Rcarter70, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

The best Cadillac dealership I’ve worked with. Great experience and the people there are very knowledgeable and professional. John Bell my go to salesman. So, please ask for him. More

by rswift7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Duncan, John Bell III, Keith Fraizer, Craig Petrie
Report | Print
Dec 20, 2025 -

Rick Hendrick Cadillac - Norfolk responded

Hi Rswift7777, thank you so much for your positive comments about Rick Hendrick Cadillac Norfolk! Thank you, and have a fantastic day!

December 17, 2025

The service appointment was outstanding. Ty is a great service advisor and he kept update on every step of the way. More

by david.de.bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Danny Powell
Report | Print
Dec 20, 2025 -

Rick Hendrick Cadillac - Norfolk responded

David.de.bradley, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

December 16, 2025

What a phenomenal experience from sale to presentation and delivery, the staff was excellent and gave me a great deal The treatment was unbelievably as if I was the President of the USA More

by wayne.singleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, John Bell III, Danny Powell, Craig Petrie
Report | Print
Dec 18, 2025 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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