Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rick Hendrick Cadillac - Norfolk

Norfolk, VA

Overview
Reviews
4.7
148 Reviews
Call Dealership (855) 996-7818
View Awards

6222 Virginia Beach Blvd

Norfolk, VA

23502

Directions

By Type

Showing 148 reviews

August 07, 2026

Ty treated me with utmost respect and took excellent car of me & my car. Thank you to him & everyone at the dealership. More

by sean
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty - Service, Ty Good
Report | Print
August 06, 2026

I had a positive experience with the recent services on my car. I also scheduled an appointment for my next visit. More

by alfredia62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beahm
Report | Print
August 03, 2026

I truly enjoyed my visit to Rick Hendrick Cadillac. Daniel (my salesman) was very polite and professional. He made every effort to answer all my questions and get the vehicle i wanted. More

by jlewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miklas
Report | Print
Aug 07, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Jlewis, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day!

July 27, 2026

The service department is excellent - will go above and beyond to get you back on the road. More

by oldsouth95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beahm
Report | Print
Jul 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 23, 2026

Bad on answering phone in the service department, also two many new faces each time customers come in, bad for business More

by kennyrivers69
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
July 22, 2026

Mariah service department got in and out for oil change. Thank you for the great service. Treat you like family always. Third Cadillac with them and always provided quality service. Makes you feel like roya More

by natbarnes711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bell III, Ty Good, Craig Petrie
Report | Print
Jul 24, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Natbarnes711, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Cadillac Norfolk! We can't wait to see you again, have a great day!

July 13, 2026

As always great experience, and my car came back better than it went in. I appreciate the professional staff and excellent customer service. More

by Jim-mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
Jul 16, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Jim-Mccarty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Cadillac Norfolk. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2026

Without a doubt the best Dealership in VA Beach. Best Service Department. I always wait for my vehicle and it is always a pleasant wait. Tyrus Kenny is such a great service person. More

by joan.buckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Kenney, great guy, always helpful., Danny Powell
Report | Print
Jul 15, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2026

I enjoyed meeting Daniel Miklas, very professional, he always kept a smile and made me feel at ease. I would definitely reach out to him again. More

by trinahill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miklas
Report | Print
Jul 04, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2026

Bought our 2019. Cadillac CTS from this dealership last year. There were a few problems with the paint that took months to resolve but finally got it resolved More

by humfreeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Report | Print
Jul 08, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Thanks for allowing us to fix the issues. I am sorry for the delay, but I am glad we were able to help. if you need anything in the future, please do not hesitate to reach out. Thanks,

1
2
...
15