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Rick Hendrick Cadillac - Norfolk

Norfolk, VA

4.7
137 Reviews

6222 Virginia Beach Blvd

Norfolk, VA

23502

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Showing 137 reviews

May 15, 2026

courteous and respectful, they took the time to listen and explain. there was also a quick turnaround in delivering my vehicle More

by BJemmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
May 22, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello BJemmott, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2026

Very helpful and kind as always. Thank you for the oil change on my 2026 Cadillac SRX while I waited. The drinks and snacks were appreciated. More

by obxretreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beahm, Service Advisor
May 12, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2026

Very satisfied with the service I have been getting from this dealership for years now and would recommend them to anyone else. More

by mcasejr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beham, Danny Powell
May 07, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2026

Great experience start to finish! Daniel Miklas helped us with a purchase of an XT4. We got a fair price on our high mileage trade and a good deal on the Cadillac. Mike Ludlow in t More

by LANIAPAYNE01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miklas
May 06, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Cadillac Norfolk

April 28, 2026

Nick and Peyton did a amazing job with the whole process of getting a new vehicle would highly recommend seeing them to purchase a vehicle More

by Family586
Recommend Dealer
Yes
Employees Worked With
Nick Borkowski, Peyton Gooding
Apr 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We do hope we can be of assistance in the future. Take care!

April 28, 2026

Peyton and Nick were absolute rockstars! I would strongly recommend this dealership to many family members and friends. If you are in the market for a preowned vehicle, GO TO THESE GUYS! More

by winklepeter81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton and Nick
Apr 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 27, 2026

Very knowledgeable personal. Great experience outstanding customer service and support. 10 out of 10 thanks More

by bryanlmyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton gooding , John Butler, John Bell III, Ty Good
Apr 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello Bryanlmyers, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

Nick did a great job with getting us into our new vehicle. The professionalism was amazing to watch would recommend. More

by SKI1055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Borkowski
Apr 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hi SKI1055, thank you so much for your positive comments about Rick Hendrick Cadillac Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2026

My recent experience at Rick Hendrick’s Cadillac in Norfolk was nothing short of exemplary & outstanding! My Tech Advisor, Tyrus Kenney and the assigned mechanic were absolutely superb and magnificent. More

by Us72na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Kenney, Danny Powell
Apr 26, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Us72na, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Unfortunately the service center was very undermanned which made it difficult to reach a technician and took some time to do so, but in spite of that shortcoming he performed with courtesy and profession More

by Csage155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Apr 21, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We love to hear that. We are working on the undermanned side of things, also. Thank you. I am glad you were taken care of in record time!

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