Rick Hendrick Cadillac - Norfolk

courteous and respectful, they took the time to listen and explain. there was also a quick turnaround in delivering my vehicle and explain. there was also a quick turnaround in delivering my vehicle More

Very helpful and kind as always. Thank you for the oil change on my 2026 Cadillac SRX while I waited. The drinks and snacks were appreciated. Thank you for the oil change on my 2026 Cadillac SRX while I waited. The drinks and snacks were appreciated. More

Very satisfied with the service I have been getting from this dealership for years now and would recommend them to anyone else. this dealership for years now and would recommend them to anyone else. More

Great experience start to finish! Daniel Miklas helped us with a purchase of an XT4. We got a fair price on our high mileage trade and a good deal on the Cadillac. Mike Ludlow in t Daniel Miklas helped us with a purchase of an XT4. We got a fair price on our high mileage trade and a good deal on the Cadillac. Mike Ludlow in the finance office was awesome as well. They whole team made for a pleasant buying experience and we will definitely be back for our next vehicle! More

Nick and Peyton did a amazing job with the whole process of getting a new vehicle would highly recommend seeing them to purchase a vehicle of getting a new vehicle would highly recommend seeing them to purchase a vehicle More

Peyton and Nick were absolute rockstars! I would strongly recommend this dealership to many family members and friends. If you are in the market for a preowned vehicle, GO TO THESE GUYS! I would strongly recommend this dealership to many family members and friends. If you are in the market for a preowned vehicle, GO TO THESE GUYS! More

Very knowledgeable personal. Great experience outstanding customer service and support. 10 out of 10 thanks Great experience outstanding customer service and support. 10 out of 10 thanks More

Nick did a great job with getting us into our new vehicle. The professionalism was amazing to watch would recommend. vehicle. The professionalism was amazing to watch would recommend. More

My recent experience at Rick Hendrick’s Cadillac in Norfolk was nothing short of exemplary & outstanding! My Tech Advisor, Tyrus Kenney and the assigned mechanic were absolutely superb and magnificent. Norfolk was nothing short of exemplary & outstanding! My Tech Advisor, Tyrus Kenney and the assigned mechanic were absolutely superb and magnificent. I was continually kept informed of progress, via video throughout the service period. It was a very gratifying experience from start to finish. This Team is Top Notch and A True Group of Superstars!! More

Unfortunately the service center was very undermanned which made it difficult to reach a technician and took some time to do so, but in spite of that shortcoming he performed with courtesy and profession which made it difficult to reach a technician and took some time to do so, but in spite of that shortcoming he performed with courtesy and professionalism and even finished my vehicle I think in record time. Totally impressive More