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Rick Hendrick Cadillac - Norfolk

Norfolk, VA

4.8
172 Reviews

6222 Virginia Beach Blvd

Norfolk, VA

23502

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Showing 172 reviews

November 10, 2026

Mariah did a great job ensuring I I was aware of my GM rewards. Also, she is very knowledgeable and has awesome customer service! More

by ingridphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Dandini
Nov 10, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 07, 2026

Work performed on time, with recommendations for manufacturer required maintenance from maintenance schedules, and other items that required attention for vehicle reliablity More

by vlepere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Kenny and Technician 43709
Nov 11, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Vlepere, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Cadillac Norfolk. Until the next time we meet, take care!

November 01, 2026

Charlie did an awesome job getting us into our new escalade! We were very pleased with how everything went. He was nice, courteous and patient, helping us get the most value for our 2 car trade. More

by escalade family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Nov 02, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2026

Charlie was awesome! We love our new Escalade! Working with him was a breeze, highly recommend! More

by tallt1188
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Oct 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2026

Everyone that I came in contact with were very helpful. They were on time and my car was clean when returned. Very happy customer. More

by Nancy Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Powell
Oct 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Thank you for the kind words. We love to hear that, Ms. Bryant.

September 29, 2026

Kaleab was very professional, friendly and helpful throughout the whole process. As a first time buyer, I couldn’t have asked for a better experience. He was patient, honest, and very accommodating! 1 More

by Ruthyared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleab
Sep 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Ruthyared, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day!

September 29, 2026

Kaleab at Rick Hendrick Cadillac Norfolk is hands down the best salesperson I've worked with! He took the time to understand exactly what I wanted, walked me through every feature with real expertise, and More

by Ruth Assegdew
Recommend Dealer
Yes
Employees Worked With
Kaleab B Seyoum
Sep 30, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Ruth Assegdew, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

September 28, 2026

Hunter at the service department has always taken care of me and my vehicle. Truly a Cadillac experience More

by Clarence Lawe
Recommend Dealer
Yes
Employees Worked With
Hunter beahn
Sep 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Clarence Lawe, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

Charlie was a pleasure to work with. He helped out a lot and made it a special experience. More

by CarlosReyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Sep 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hello CarlosReyes, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

September 28, 2026

This is my third car purchase from the dealership and this was my best experience yet! Charlie was great. I strongly recommend working with them if you ever need a car in the future, Rick Hendrick Cadill More

by mzsheron
Recommend Dealer
Yes
Employees Worked With
Charlie Skees
Sep 29, 2026 -

Rick Hendrick Cadillac - Norfolk responded

Hi Mzsheron, thank you for taking the time to leave a review for us at Rick Hendrick Cadillac Norfolk. We're happy we could meet your expectations!

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