Rick Hendrick Cadillac - Norfolk

I live on the other side of the tunnel I fight the traffic to get my car service at Rick Hendrick Cadillac and been doing this for years, oh Joe a great service person he been talking care of for y traffic to get my car service at Rick Hendrick Cadillac and been doing this for years, oh Joe a great service person he been talking care of for years. More

It was nice how quick and efficient the process is which is all I care about. Wish they would have checked the tire pressure before leaving and put less tire shine on the tires while detains it so it didn't is all I care about. Wish they would have checked the tire pressure before leaving and put less tire shine on the tires while detains it so it didn't stain the whole side of the car, but whatever. Those things are fixable. More

Superb and professional service by Mr. Steve Stone. None of the typical dealers talk, straight to the point and honest opinion of the vehicles. Highly recommended by us. of the typical dealers talk, straight to the point and honest opinion of the vehicles. Highly recommended by us. More

Did a very good job. It was my first time and I love that they clean my car. They did a awesome job. Will come back they clean my car. They did a awesome job. Will come back More

Stephen was fantastic! He was friendly helpful and made me feel comfortable. He didn’t rush me nor did he pressure me. Great service. Thank you! me feel comfortable. He didn’t rush me nor did he pressure me. Great service. Thank you! More

Professional,Quality, and Quick! Steve Stone was all three and he is an asset to your company! My wife came back for tutoring 😃very happy three and he is an asset to your company! My wife came back for tutoring 😃very happy More

I have worked with twenty plus automobile dealerships in my lifetime. My experience with Steven Stone and this dealership was by far my best experience. Steve’s attention to details and my wife and I as the my lifetime. My experience with Steven Stone and this dealership was by far my best experience. Steve’s attention to details and my wife and I as the customer exceeded our expectations. The process of payment was equally exceptional. More

My experience with Rick Hendrick Cadillac was excellent. Everyone was great. Look forward to doing more business in the future. Would recommend to all my friends and family. Everyone was great. Look forward to doing more business in the future. Would recommend to all my friends and family. More

Steve Stone Rocks Steve got my wife and I into a 2016 4Runner today. I drive a hard bargain realizing that the dealerships and sales folks need to make a living too. St Steve got my wife and I into a 2016 4Runner today. I drive a hard bargain realizing that the dealerships and sales folks need to make a living too. Steve went above and beyond to earn my business, to include staying after hours and lining up vehicles he thought would satisfy my wants and needs. He was never the "pushy" salesman yet made it clear he wanted to earn my business and be a happy customer should I purchase a vehicle from him. Upon final negotiation, I was able to walk out the door with everything I wanted and more for a good price. Better yet the whole negotiation session lasted about 30 minutes. Better than the 8 hours I spent going back and forth with several managers at another dealership the last time I bought a car. To see a hard working salesman who's not out to rip you off and move on to the next sale is a breath of fresh air nowadays. BZ to Steve for gaining a customer for life and bringing integrity to the normally tarnished "used car salesman" reputation! More