
Rick Hendrick Cadillac - Norfolk
Norfolk, VA
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I have never had a better experience getting a car. Justin McCormick wants to help you get a car hassle free. Awesome customer service and knowledgeable. I will recommend him 10 times over. Your experi Justin McCormick wants to help you get a car hassle free. Awesome customer service and knowledgeable. I will recommend him 10 times over. Your experience will be worry free. More
I came in to this dealership in the worst condition situation and Justin McCormack was so attentive. He was so communicative. He was there every step of the way even up to the point where I took the bu situation and Justin McCormack was so attentive. He was so communicative. He was there every step of the way even up to the point where I took the bus to get there. And he stayed in made sure that I was in a car before I left. That place was amazing and i'm going back for another car More
Justin McCormick was very professional while we looked for a new car. He supported us every way possible, and the total experience was pleasant. We are looking forward to working with Justin again ! for a new car. He supported us every way possible, and the total experience was pleasant. We are looking forward to working with Justin again ! More
I came back to trade in my Trailblazer. Joshua was my sales associate and let me tell you, he went above and beyond in finding me my perfect car. He sent me pictures via text messages to sa Joshua was my sales associate and let me tell you, he went above and beyond in finding me my perfect car. He sent me pictures via text messages to save me time from walking around looking for the right car. He actually did all the legwork for me. When he found the perfect car, we got together to finalize the deal. It was an amazing experience and I didn’t feel pressured to help him make a sale. Then he introduced me to CD who walked me through all the financial details. I felt that CD and I were old friends and I actually forgot that I was there to buy a car. Rick Hendrick put customers first and you feel that the moment you make contact with them. I don’t want to leave out Malory in service. If it wasn’t for her, I would still be waiting for my Trailblazer to be fixed. She helped me get a loaner car and when I decided to just trade my SUV in for a car, she quickly teamed me up with Joshua. This is team work at its finest. I am proud of my purchase and even more grateful for all the staff that helped me. More