Rick Hendrick Cadillac - Norfolk

Over last 5 yrs, they have always provided professional technical and scheduling (IT) services! Clear explanations of services needed for forward planning and video of problem areas found. When I leave, I technical and scheduling (IT) services! Clear explanations of services needed for forward planning and video of problem areas found. When I leave, I feel comfortable and trust the work was completed by a well-trained technician, relative to the expertise needed for the job. More

I had and issue with a used car I bought. Since I was 70 miles away and it was transmission related I was afraid to drive it back and decided to go to a local GM dealer. My sales rep (Matt Cl Since I was 70 miles away and it was transmission related I was afraid to drive it back and decided to go to a local GM dealer. My sales rep (Matt Clark) arranged to have it towed back to them to handle. I was so impressed. This is my 4th Cadillac and the best customer service I have received. More

My main advisor is Tyrus! He is always prompt courteous and professional every time I am there. Anytime, we have questions about the car, warranty issues and time frames, Ty a He is always prompt courteous and professional every time I am there. Anytime, we have questions about the car, warranty issues and time frames, Ty answers them promptly and efficiently. Ty, Hunter and Alan were positive professional and took care of business the last time I was there. Great service all around. More

The whole buying process was an easy one. No pushing from the sale person or the financial manager. I am very satisfied with the experience No pushing from the sale person or the financial manager. I am very satisfied with the experience More

Great service center outstanding work. I great place for service. My hat is off to Ty he makes service experience very smooth and easy. I great place for service. My hat is off to Ty he makes service experience very smooth and easy. More

The whole process was perfect. I like the fact that it was easy to set up the appointment on line and the service was great. I like the fact that it was easy to set up the appointment on line and the service was great. More

Great dealership with friendly people who go beyond measures to help you with your vehicle. Thank you for your service. measures to help you with your vehicle. Thank you for your service. More

It’s always great when I come to Hendrick Cadillac service is great hat’s off service is great hat’s off More

Top notch maintenance and customer service for monthly services. I highly recommend this branch to the masses. services. I highly recommend this branch to the masses. More

They don't provide good customer service after you buy a vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a w vehicle and breaks down on you each day they tell something different about when it going to be fixed and it's steal sitting in the same spot for a week More