Rick Hendrick Chevrolet Buick GMC

Great customer service by Jeff Barton my service manager. He worked diligently to get my truck fixed. He worked diligently to get my truck fixed. More

The team is professional and they try to get you in as soon as possible. The place is clean soon as possible. The place is clean More

Devon was a great salesman, and Derek handled the finance paperwork very well. Both were very knowledgeable about the product and able to answer all inquiries. paperwork very well. Both were very knowledgeable about the product and able to answer all inquiries. More

My experience with Rick Hendrick Chevrolet Buick GMC was great. Taylor was very helpful and I never felt pressured to make a purchase.He answered every question I had to help me make my decision to purchase great. Taylor was very helpful and I never felt pressured to make a purchase.He answered every question I had to help me make my decision to purchase my new truck. More

These guys are the best and grateful for all they do to make my service experience seamless. Daniel and Stanley have been servicing my vehicles for 10 years now. make my service experience seamless. Daniel and Stanley have been servicing my vehicles for 10 years now. More

Great people that work there in service Department who are very knowledgeable and professional at there job are very knowledgeable and professional at there job More

This was my second being in a pinch with my 2019 Traverse and Thomas Mason was AMAZING each time. He understood this was my only vehicle and diagnosed my vehicle with priority. Very trusted and honest. Commu and Thomas Mason was AMAZING each time. He understood this was my only vehicle and diagnosed my vehicle with priority. Very trusted and honest. Communication is huge with me when it comes to service and Thomas exceeded my expectations each time. Not to mention he truly cares about his customers and it shows. I will be a repeat customer for sure!!! More

They did awesome couldn't have had a better experience! ! Would highly recommend them to!! ! Would highly recommend them to!! More

Great communication. Very convenient shuttle service. I really appreciated the video that the technician sent explaining the repairs. Very convenient shuttle service. I really appreciated the video that the technician sent explaining the repairs. More

This was the second time I had my car serviced here, with Connor helping me (both times took hours longer than they should have). When I checked in there was an error message on the screen saying an error o Connor helping me (both times took hours longer than they should have). When I checked in there was an error message on the screen saying an error occurred when I booked the appointment online, but the error wasn't explained and he said we were good to go, have a seat in the waiting room and he would let me know when the car was ready or if there were any questions. I received a text showing me the work was starting, then after a little over 2 hours, a video showing underneath the car and claiming there was not an issue with the brakes, just the brake sensor. He said the air in the tires had been filled, and they'd bring the vehicle down and send me on my way. After that, I heard nothing for over 90 minutes (after about an hour I sent him an email from the link to the video), and then after 90, I finally went to the service desk, where Connor was pretty rude and condescending. He claimed he had called me (I didn't have a call or voicemail, and was waiting to hear if I wanted them to do my state inspection. I had state inspection on the original service request. I told him I had been waiting in the waiting room for 4 hours now and showed him I didn't have a missed call or voicemail. I did have the service video, but there was no question there about the inspection. I asked why other customers had someone come out to get them in the waiting area; at that point he claimed he had done that but didn't know what I looked like. I said I did want the state inspection as long as it wouldn't take too long. That was completed quickly and I was on my way after 4 hrs and 20 mins. However, when I got in the car, my check engine light was on and the brake sensor was still going off. By that point I was in a rush and had to leave. But what an unhelpful waste of my time experience. I will say that other employees in the service department appear to be more helpful and nicer, but I don't think I will be back again. More