Rick Hendrick Chevrolet Buick GMC

I was in for my second service on my 2026 Trax, my experience with the service team was excellent always polite and get you in and out. I purchased my Trax from this dealership and they were great to experience with the service team was excellent always polite and get you in and out. I purchased my Trax from this dealership and they were great to work with, never had a bad experience at the dealership far. Can't give enough thanks for the service and hospitality. More

I was shopping for a new truck, was greeted by Julian who explained the different models. He introduced me to Andrew and the three of us looked over the truck I was interested in. They answered all my questi explained the different models. He introduced me to Andrew and the three of us looked over the truck I was interested in. They answered all my questions, no pressure only helpful suggestions. More

Professionally handled, I was kept informed about what repairs were needed and how long it would take to finish the repairs repairs were needed and how long it would take to finish the repairs More

This is my first experience with this dealership, and I am not pleased at all with Derrick Brown in the finance department. I am unsure what happened to the paperwork for the car I purchased on July 10th, am not pleased at all with Derrick Brown in the finance department. I am unsure what happened to the paperwork for the car I purchased on July 10th, and to date, I have not been informed about when I will receive it. More

This visit was for another 5k maintenance on our 2021 GMC Acadia Denali. We arrived way early prior to our appointment time. Our service advisor, Conner Flowers, immediately set up the process for maintena Acadia Denali. We arrived way early prior to our appointment time. Our service advisor, Conner Flowers, immediately set up the process for maintenance which was really appreciated. In addition, he connected us to automated messaging which provided us with updates as our Acadia went through the scheduled maintenance process. The maintenance technician, Keith, provided us with a video of the maintenance performed and status of the inspection criteria. This is one of many reasons, in addition to quality service, as to why we take our GMC vehicles to Rick Hendrick dealership in Richmond, VA, More

Tyler Lewis assisted in a professional excellence in selling the Chevy Trax to my Grandaughter purchasing her first car. Friendly service , great dealership. selling the Chevy Trax to my Grandaughter purchasing her first car. Friendly service , great dealership. More

Stanley all ways get the job done on my car and van. he is knowledgeable and friendly. He made sure I had a place to park my vehicle when I had it tow. he is knowledgeable and friendly. He made sure I had a place to park my vehicle when I had it tow. More

I always ask to be paired Conner Flowers as he is very good and easy to work with. Service took longer than usual this go around but I did take it in the week before 4th of July so the service center may good and easy to work with. Service took longer than usual this go around but I did take it in the week before 4th of July so the service center may have been backed up but nonetheless, the issue was fixed, covered by my powertrain warranty and good to go. Thanks again to Conner and the Henrick team. More

Great service and very friendly staff. Kept me updated on status of my service and explained what was being done. Kept me updated on status of my service and explained what was being done. More

Always a good experience with Stanley! He is knowledgeable, friendly, and looks out for his customers! He is knowledgeable, friendly, and looks out for his customers! More