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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
366 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 366 reviews

August 07, 2021

Daniel was my service advisor this morning. He got me in and out first thing. My 2019 Sierra was inspected. He has always been very friendly and always looks out for me. I have recommended Hendrick to many More

by Dbaber8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Aug 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations and that Daniel took great care of everything for you!

July 30, 2021

Brian Henry is by far the best at this dealership. I trust him with any and every vehicle I've owned. He's simply the best. More

by Amontgo72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Henry
Aug 16, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations!

July 30, 2021

Very pleasant folks with a lot of knowledge. Not good with names but the ones that helped us where just great. Thank you all for your help. More

by stephenbryant09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Aug 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Bryant, thanks for the kind words and praise and we appreciate the feedback!

July 26, 2021

I loved doing business with Rick Hendrick Chevrolet. The two guys who worked with me were super nice and did everything the could to make sure I was satisfied and happy with my decision. Next time I want/ne More

by haleyperry23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCarter and Elliott Vaughan
Aug 24, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Haley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

July 17, 2021

It was my first time dealing with Hendricks and I was very impressed. The staff was friendly, very knowledgeable and professional. It was a pleasant experience. More

by Scott Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCarter
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Scott Williams, we're so glad that we were able to go above and beyond your expectations!

July 17, 2021

We had a Fantastic experience from Point A to Z. Great communication throughout whole process. Go see Jeremy McCarter for your next car purchase. He made our day. More

by Randazzovp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales , Jared in finance.
Jul 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for the kind words, and we agree, Jeremy is great! We're happy that you had a great buying experience!

July 17, 2021

This dealership not only has great prices on vehicles but their main priority is the customer. They go out of their way to make you feel at home and part of their dealership family. Customer service is numbe More

by johnbailey5876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Mr. Bailey, for the kind words and positive feedback!

July 16, 2021

Team works the problems until they are fixed!! No short cuts. Josie kofroth is terrific! Love early am drop off and if needed loaners are available! More

by Reddawg80spid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie kofroth
Jul 17, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

July 13, 2021

Service was Excellent. Daniel took great care of my wife’s Yukon. Wouldn’t hesitate to return to him for any and all repairs. Thank you Daniel very much. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Jul 14, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

John, we're so glad that we were able to go above and beyond your expectations, and, glad that Daniel took care of everything for you!

July 08, 2021

Purchased my truck from Theron...he is a great salesman, very detail oriented. I send all my family and friends to him and have never had a complaint from them. Heck he even bought me a ice tea while I was More

by Carguy7618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theron
Jul 12, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond. We agree, Theron is terrific! We are glad that you enjoyed your buying experience!

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