
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Purchased my truck from Theron...he is a great salesman, very detail oriented. I send all my family and friends to him and have never had a complaint from them. Heck he even bought me a ice tea while I was very detail oriented. I send all my family and friends to him and have never had a complaint from them. Heck he even bought me a ice tea while I was there More
Matt Langsam, thanks for an easy car buying experience. I was nervous about buying an electric car but you convinced me with your knowledge of the product. I’m excited about the Bolt, I love it’s premium pac was nervous about buying an electric car but you convinced me with your knowledge of the product. I’m excited about the Bolt, I love it’s premium package and it’s the perfect commuter car! We will fiscally save $8600.00 dollars the first 3 years we own it. And, it’s fast when you need it to be. I don’t feel like I’ve sacrificed anything by giving up a gas powered vehicle. And, I really like the idea of going green for the environment. Thanks for everything and we enjoyed working with you! More
Received a notice in the mail that my 2012 GMC Terrain needed some warranty repair. Made an appointment with Rick Hendrick and easily arranged for pickup, repair and return of my vehicle. I want to than needed some warranty repair. Made an appointment with Rick Hendrick and easily arranged for pickup, repair and return of my vehicle. I want to thank Stanley in the Service Department who arranged prompt return of my car when the service was completed. These folks are friendly and very efficient and a pleasure to deal with! More
Great customer service with a smile!!! Stanley continues to provide excellent service and guidance on what is needed for our vehicles. We know we are in good hands! to provide excellent service and guidance on what is needed for our vehicles. We know we are in good hands! More
Excellent Service!! I have two vehicles that we bring into Rick Hendrick for service. Working with Stanley Mckay I know we are going to have a great experience. Stanley always keeps us in the loop as to into Rick Hendrick for service. Working with Stanley Mckay I know we are going to have a great experience. Stanley always keeps us in the loop as to what is going on & when the vehicle will be ready. You know that is the two main questions any customer is want the answers to. Working with Stanley is what keeps us loyal Hendrick customers. Best Regards, Randy Gunn More
Stanley has always went above and beyond to help me. I am always greeted with a smile and friendly attitude. He always provides wonderful service! always greeted with a smile and friendly attitude. He always provides wonderful service! More
Always professional, fast, thorough, and friendly!! Makes the whole visit great every time! Goes the extra mile to take care of his clients and get the job done right everytime! the whole visit great every time! Goes the extra mile to take care of his clients and get the job done right everytime! More
Worst experience with Service Department ever. 4 Suburbans, 20 years exclusive service customer, thrown overboard by lack of customer service. They will never see me Suburbans, 20 years exclusive service customer, thrown overboard by lack of customer service. They will never see me More
Arrogant and deceitful Went it with a "internet price" Had spoke at length to the sales person and made an appointment. When I arrived at the appointed time, he was unavaila Went it with a "internet price" Had spoke at length to the sales person and made an appointment. When I arrived at the appointed time, he was unavailable and he handed me off to a guy. I had to ask him wear a mask and he complained about it. He knew the truck - hence the 2 stars. I was lowed balled on my trade and shocked that the internet price was shy about $2500 in added accessories. When I got up to leave I was offered a "deal" on a used car that was at least $10k over valued. This is covid times, at least half the staff either wasn't wearing a mask or wearing them improperly. More