Rick Hendrick Chevrolet Buick GMC

Lack of quality control The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia w The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia was not replaced and when it was it was not put on all the way, the interior And exterior of my vehicle were dirty after the vehicle was at the dealership for approximately 15 weeks, a rim is believed to Still be bent from the collision as the WRONG ONE was checked and balanced and i was ignored and lied to regarding my EXPLICIT directions NOT to mess with the air pressure in my tires!!!! The visit, experience And the attention to the macro issues As well as the details were a complete utter disaster and failure!!!! Furthermore after all of the rear axle fluid leaked onto my rear brakes fhey have squealed ever since picking the vehicle up. More

Great service! Always a have a good experiencewhen coming in for service. Margaret Buffy is a huge asset to Hendricks. I always leave with smile on face after talkin Always a have a good experiencewhen coming in for service. Margaret Buffy is a huge asset to Hendricks. I always leave with smile on face after talking with her, she is the best! More

Amazing experience I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was ver I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was very nice and respectful. I definitely would recommend this dealership if you are wanting to get into a new car or just getting some service work done. Amazing people More

Great customer service Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fi Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fil-A had nothing on these guys. I won't go anywhere else for a vehicle for this very reason. More

Great experience Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in the future for other purchases. Thank you so much Rick Hendrick for a great experience!! More

Prompt The service manager, Stan McKay, is an excellent service rep, I have worked with him for some time now. The service was great and the repairs were do The service manager, Stan McKay, is an excellent service rep, I have worked with him for some time now. The service was great and the repairs were done on time. More

Excellent experience buying Silverado Z71 at Hendrick We purchased a pre-owned 2015 Chevy Silverado Z71 crew cab at Rick Hendrick Chevrolet Buick GMC. Hassle free! Staff was knowledgeable, friendly, and We purchased a pre-owned 2015 Chevy Silverado Z71 crew cab at Rick Hendrick Chevrolet Buick GMC. Hassle free! Staff was knowledgeable, friendly, and straightforward. All our questions were answered. No surprises! Truck is beautiful, and backed by a solid 168-point inspection and power train warranty. CJ Andrews was excellent! More

Great Service The Hendrick organization is such a wonderful company that has very high standards and strong morals. They always put their customers first. I have be The Hendrick organization is such a wonderful company that has very high standards and strong morals. They always put their customers first. I have been dealing with Hendrick for over 10 years and would not go anywhere else. Great staff and great service! More

Great First Car Buying Experience I had a great experience while looking for a car at Hendricks. My salesperson, Jarrett, was very knowledgeable of all the cars and helped me to find t I had a great experience while looking for a car at Hendricks. My salesperson, Jarrett, was very knowledgeable of all the cars and helped me to find the perfect car. He helped me to make the purchase of my first car very easygoing!! I would highly recommend anyone to go to Rick Hendricks in Richmond. More

Tundra Vicky was so helpful with our Tundra purchase. She answered all our questions and was very knowledgeable. We will be back again for sure. Thank you Vi Vicky was so helpful with our Tundra purchase. She answered all our questions and was very knowledgeable. We will be back again for sure. Thank you Vicky! More