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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.7
525 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 525 reviews

February 24, 2026

Great service did not mind the wait. I always wait for my vehicle and all areas were clean, and staff was very helpful. Great Service Team. More

by Mekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Flowers
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Mekia, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

February 23, 2026

Great Service! Phenomenal customer support and very fair pricing. Come here for all your personal and fleet needs. This team is second to none in the Richmond area More

by Carguy7618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 26, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Carguy7618, we're so glad that we were able to go above and beyond your expectations!

February 20, 2026

We were pleased with Matt and Elliott. Both were very knowledgeable and helpful. The total process took longer than I thought it should but they were both very good at their jobs and very More

by harry.lee2756
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith
Feb 23, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2026

Best service team I have encountered in Richmond. Booking, and service are efficient and professionally done. More

by trahan_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 20, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Trahan_55, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

February 18, 2026

The dealership is very nice. Great inventory and customer service. it was worth the 3 hour ride to get my new truck i could find close to where i live. I'd do it again. More

by gpool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 20, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Gpool, we appreciate you taking the time to leave us this feedback.

February 13, 2026

State Inspection, Oil Change & Tire Rotation. 2018 Buick Tour X with 55,000 miles. My Service Advisor, Jeff Barton, is great! More

by Matt in RVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Barton
Feb 16, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Matt In Rva, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

February 11, 2026

We had exceptional service from jeff Moore. He went above and beyond to help us find what we were looking for! More

by Rdaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Moore, and finance
Feb 15, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Rdaniels, we are glad we could help!

February 10, 2026

Tamara was fantastic to work with and really created a low pressure sales environment for me. I would highly recommend Tamara as you consider your next purchase. More

by justinshowalter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Wright
Feb 12, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Justinshowalter1, we are very happy to have provided you with such a positive experience!

February 09, 2026

Easy to deal with. Good pricing. Knowledgeable staff. Overall I had a good buying experience. More

by ansinclair09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pablo Seguraqueijeiro, michael pallazzotto
Feb 12, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 09, 2026

Great service department. My service advisor was great. Thomas Massie kept me updated on the status of my vehicle. More

by Chevy guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See above
Feb 12, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Chevy Guy, we really appreciate your feedback!

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