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Rick Hendrick Chevrolet Buick GMC
Richmond, VA
525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 525 reviews
January 06, 2026
Connor was great. He was professional, quick and efficient. I was in for preventative maintenance and out in less than an hour. He was professional, quick and efficient. I was in for preventative maintenance and out in less than an hour. More
by mr_purcell67
Employees Worked With
Connor Flowers
January 05, 2026
Kelly was awesome! Had vehicles that met my requests ready to see upon arrival & stayed with me throughout the purchasing process. Had vehicles that met my requests ready to see upon arrival & stayed with me throughout the purchasing process. More
by leifsingleton13
Employees Worked With
Kelly
December 31, 2025
I had the opportunity to purchase a new vehicle from Hendrick Chevrolet and had a great experience. I worked with Justin Guthrie, and he was an excellent sales advisor. He was knowledgeable about the ve Hendrick Chevrolet and had a great experience. I worked with Justin Guthrie, and he was an excellent sales advisor. He was knowledgeable about the vehicle I was purchasing, friendly, and great to work with. If purchasing at Hendrick, give Justin a call. From the initial outreach, he was courteous and professional. We set a time to meet, he had the vehicle waiting for me to go on a test drive, and then he kept the paperwork moving in an efficient manner. From when I walked in to the dealership to exit with the truck, we got the deal done in about 3 hours or so which was fantastic. Great team over there overall, and great experience buying with them. More
by jorge.salgado
Employees Worked With
Justin Guthrie
December 26, 2025
This dealership deserves a “5-Star” rating insofar as the quality of service given and of my regular service advisor Stanley McKay. But I could not bring myself to clicking on the “5-Star” icons because of o quality of service given and of my regular service advisor Stanley McKay. But I could not bring myself to clicking on the “5-Star” icons because of one thing: the cost of service. Actually not the the cost of “service” per se, but the entire concept of “diagnostic fees” and its exorbitant cost! 9more than $200!!!) It used to be that if a person received an estimate on work that was to be performed, there would be no “diagnostic fees” if the person had the work done; unfortunately, that concept went by the wayside as did the dodo bird. However - as I stated - Stanley is a solid “5” as is the quality of the repairs performed by this dealership. More
by DRBASSMAN
Employees Worked With
STANLEY McKAY
December 24, 2025
Another great experience at Hendrick. Matt Langsam is the absolute best! They have a great team in Richmond! I called Matt and told him what i needed and three days later all was taken ca Matt Langsam is the absolute best! They have a great team in Richmond! I called Matt and told him what i needed and three days later all was taken care of! More
by Newman23970
Employees Worked With
Andrew and Michael in finance and of course Matt Langsam!
December 21, 2025
Getting ready for a day of Christmas shopping, my Terrain would not start. We got it jumped and I arrived at the dealership. The service team was wonderful and took care of replacing the battery. My day was would not start. We got it jumped and I arrived at the dealership. The service team was wonderful and took care of replacing the battery. My day was somewhat delayed but still successful. Thanks to all the folks at Hendricks. More
by kathy
Employees Worked With
Stanley Mckay, John Berry
