Rick Hendrick Chevrolet Duluth

Ordered corvette thru Justin Cochran in internet sales who was great to work with and when arrived car was ready to go and Miguel Guerrero did an outstanding job of showing us how everything worked and se who was great to work with and when arrived car was ready to go and Miguel Guerrero did an outstanding job of showing us how everything worked and setting car up. Staff there is friendly and on top of what they do. Outstanding car buying experience. Alden Williams More

Marie and Mary are absolutely phenomenal! Very nice, kind people to work with. They had my vehicle in and out in no time and kept me updated throughout the entire process! Very nice, kind people to work with. They had my vehicle in and out in no time and kept me updated throughout the entire process! More

Always have great customer services from Marie Diederich in the service department, she is the best and the reason I use this dealership! in the service department, she is the best and the reason I use this dealership! More

Nick was an awesome salesperson. He was willing to show me any vehicle I wanted to see. I didn’t feel pressured and he worked with me on my timeline. I will definitely tell my friend He was willing to show me any vehicle I wanted to see. I didn’t feel pressured and he worked with me on my timeline. I will definitely tell my friends to come and ask for Nick. More

Used Buyers Beware! I will start out by saying, these guys are super friendly, but now I will chalk it up to typical used car salesmen. They seem to have a great team I will start out by saying, these guys are super friendly, but now I will chalk it up to typical used car salesmen. They seem to have a great team culture and no doubt they work well together. As a customer, that is the where the positive customer experience falls off a cliff. They will make every promise they can to get you to sign the papers and drive off the lot, and they will never honor a single thing they say. I made many attempts to reach them over 9-months and have waited to write this review to provide them ample time to make good on their commitments, but they no longer return calls. I bought a fully loaded, top of the line 2018 Jeep Wrangler Rubicon from here in October 2021. Due to the used car market, I went in with the full intention and expectation to pay full dealer price on the vehicle. When I went to take possession, the driver side tail light was broken, the UConnect screen was delaminating, and the car was FILTHY. Donny Wilson, the Used Vehicle Sales Manager, put in writing that they would replace the tail light and the screen at their cost, and after 9-months, they have yet to make good on these commitments. In April 2022, without any other options, I sent an email to Steve Ostrovich, the Dealership General Manager, who also never responded. Lessons learned, never take possession of a large purchase without having everything completely in order. Rick Hendrick of Duluth will do anything they can to get your money and then they could care less about anything else. Good luck to anyone who shops here. More

My experience was excellent! Nabin assisted me in finding the perfect car. Nabin was willing to go the extra mile to get us the vehicle we wanted from the very beginning! I am co Nabin assisted me in finding the perfect car. Nabin was willing to go the extra mile to get us the vehicle we wanted from the very beginning! I am completely satisfied with Nabin's help and my car. Thank you! More

Raquel was the best sells woman I have ever met in over a decade. Very professional and was able to get us the deal we wanted. Thank you so much and look forward to doing business with her again. decade. Very professional and was able to get us the deal we wanted. Thank you so much and look forward to doing business with her again. More

I came in undecided for what I wanted to buy, but thanks to RAQUEL , I left with a brand new SUV! Thank you for helping me with my new car purchase!! She was awesome! to RAQUEL , I left with a brand new SUV! Thank you for helping me with my new car purchase!! She was awesome! More

I came for an oil change today by appointment and was promptly received and taken care of by Don Peterson. At the debriefing of my service, Don gave great advice and tips for maintenance as well as encou promptly received and taken care of by Don Peterson. At the debriefing of my service, Don gave great advice and tips for maintenance as well as encouraging me to get other needed work done. His customer service was both professional and effective. I didn’t have this experience, on my last visit at Rick Hendricks, so having met Don has change my perception of professionalism at this location. Keep up the great work Don. More

ASK FOR CAIYOU VANG: I had the pleasure of working with this rep and will definitely be coming back to purchase. He thoroughly explained everything to me, all while being polite. Excellent customer service this rep and will definitely be coming back to purchase. He thoroughly explained everything to me, all while being polite. Excellent customer service. More