
Rick Hendrick Chevrolet Duluth
Duluth, GA
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3,195 Reviews of Rick Hendrick Chevrolet Duluth
I spent $150,000 on a new E-Ray at this dealership to basically be treated just as another #. There is ZERO before, during, or after sale support. I live 3 hours round trip away from the dealership an basically be treated just as another #. There is ZERO before, during, or after sale support. I live 3 hours round trip away from the dealership and have scheduled 2 appointments to have items fixed that were supposed to be done before originally picking up my car. Sat at the dealership ALL day on my only day off to still NOT have the work completed. 6 hours of driving and 12+ hours sitting there to not even get the jobs completed that I had scheduled my appointments to have done. I’ve been ignored & swept under the rug every time I’ve tried to resolve the issues of the PPF getting fixed that I was FORCED to purchase on my preorder. ceramic coating that was not applied over the PPF that I also was forced to buy. I have blue tape under my headlights still that they can’t seem to get around to getting taken off from the original PDI. DO NOT BUY A CAR FROM THEM! They will take your money and gladly ignore you for services they owe you that you paid for! Worst customer service I’ve ever experienced when purchasing any vehicle. This is a STEALERSHIP! Not a dealership that cares about their customers.. My advice is RUN!!!! More
JUSTIN did an amazing job of making the process very simple. I really appreciate the time that he took to consider my needs and help me find a perfect vehicle for my family... simple. I really appreciate the time that he took to consider my needs and help me find a perfect vehicle for my family... More
Misleading to the customers… you sign contract and have to bring car back…Plus the company take half of your down payment… This is so wrong…. Bad business… to bring car back…Plus the company take half of your down payment… This is so wrong…. Bad business… More
Mehorie Brandon did an excellent job throughout the two visits. She was extremely thorough and knowledgeable on providing vehicle comparison between 2LT and 3LT corvette's. She kept on following up in prov visits. She was extremely thorough and knowledgeable on providing vehicle comparison between 2LT and 3LT corvette's. She kept on following up in providing further info and understanding the needs of her customer. Even followed with her manager Shon Phillips to resolve any outstanding issues. Looking forward to picking up vehicle this Satuday More
I would completely recommend Miguel if you are in the market for a new or used car. He is always on the look out for the best price and for the car that suited you the most market for a new or used car. He is always on the look out for the best price and for the car that suited you the most More
Saniia Lynch is awesome! She was very helpful over the phone and even better in person. I'm very happy with my truck and the whole purchase experience with Saniia at Rick Hen She was very helpful over the phone and even better in person. I'm very happy with my truck and the whole purchase experience with Saniia at Rick Hendrick Chevrolet Duluth More
Catherine was very friendly and professional. She kept me informed and stayed on top of things. Greatly appreciated as customer service is hard to find these days! She kept me informed and stayed on top of things. Greatly appreciated as customer service is hard to find these days! More