Rick Hendrick Chevrolet Duluth

Poor Customer Service I was looking for a new vehicle and started a online conversation with 'April'. I asked very basic questions regarding any promotions and terms and co I was looking for a new vehicle and started a online conversation with 'April'. I asked very basic questions regarding any promotions and terms and conditions advertised on their website. She did not seem to know this basic information. Instead I was given the phone number of a sales rep to ring after I spent a whole 20 minutes wasting my time. Not customer friendly or driven and basic knowledge on promotions not commonly known. I'll find another dealership that can help me. More

Used my info to write his own review!! I met Sedrick Baker working at rick Hendricks , we exchanged info for personal reasons and then he used my information to write his own reviews!!!!! T I met Sedrick Baker working at rick Hendricks , we exchanged info for personal reasons and then he used my information to write his own reviews!!!!! That is really shady and really dishonest, how desperate do you have to be to use me for to write your own reviews? How about just being a good person and striving to give great service?! More

Great Experience Buying a New Car I went with a friend to Rick Hendrick Chevrolet Duluth, she had to finish some business she had and we were immediately greeted by Brenda Bryan who as I went with a friend to Rick Hendrick Chevrolet Duluth, she had to finish some business she had and we were immediately greeted by Brenda Bryan who asked what car I had and how she could get me a new Chevy for a good price. She was very nice and I knew my friend was very happy with her, so I agreed to at least see what she had to offer. Long story short, I was very happy with what she presented and left that same day with a new Chevy Cruse and I am vey pleased with her professionalism and what she was able to do for me. She is a great person to work with in the purchase of my new vehicle. I have bought many cars and this by far was my best experience in purchasing a car. More

Great Experience After repeatedly being turned down at different dealerships, I finally found happiness at Rick Hendricks Chevrolet in Duluth. As soon as you walk in t After repeatedly being turned down at different dealerships, I finally found happiness at Rick Hendricks Chevrolet in Duluth. As soon as you walk in they have someone ready to tend to your needs and to greet you with a smile. Innocent Eguabor was my salesman. He was really nice and patient. He did not rush me into the first car he introduced. He gave me options. He helped me make the best decision for me and what I could afford. He also worked with me and kept the car in my price range. After recently filing bankruptcy, I had no idea car buying would be this pleasant. I would definitely recommend him to anyone else who's in the market for a new car. More

Brandon Robinson is a one of a kind Sale Professional! I called in on a stock number and got helped by Brandon Robinson let me tell you boy what a blessing he was for me. He took the time to listen to wha I called in on a stock number and got helped by Brandon Robinson let me tell you boy what a blessing he was for me. He took the time to listen to what I wanted and why I wanted it and he got me what I needed! Thank you Mr. Robinson! More

Good Job My boyfriend and I took a test drive in one of the Chevrolet Volt the other day and had an amazing experience. Robert helped us out tremendously and h My boyfriend and I took a test drive in one of the Chevrolet Volt the other day and had an amazing experience. Robert helped us out tremendously and had an answer to every question and more. He was very pleasant to have a test drive for the first time in a Volt and we really appreciate all he offered and did an excellent job. We cannot wait to go shopping when the new Bolt comes out in a few months!!! Great Job Robert Williamson:-) More

Great experience Shelton Ray was very helpful in my car purchase. It was a long process, however him and Devalle Robinson did a great job in giving me the best deal t Shelton Ray was very helpful in my car purchase. It was a long process, however him and Devalle Robinson did a great job in giving me the best deal the possibly could and Tyrell Kennedy was extremely thorough with the finance process. More

Customer Service Me and my daughter came into Rick Hendrick Chevy in Duluth and meet a wonderful saleswoman name Brenda. She treated my daughter like she was her own. Me and my daughter came into Rick Hendrick Chevy in Duluth and meet a wonderful saleswoman name Brenda. She treated my daughter like she was her own. She was straight up with everything. If you want a salesperson that does not play games, Brenda is your girl. Thanks to the managers that hired a strong woman. More

Great service I was referred to her by my co-worker stating she did a excellent job on getting them into a vehicle and I was in the market as well and she help me g I was referred to her by my co-worker stating she did a excellent job on getting them into a vehicle and I was in the market as well and she help me get into a pickup truck and I will be sending people her way More

Horrible experience Bad experience from the start. Was told the deal would include new tires and a full 158 point inspection. Had to order the tires so I couldn't take im Bad experience from the start. Was told the deal would include new tires and a full 158 point inspection. Had to order the tires so I couldn't take immediate delivery. Was contacted two days later and was informed car was ready for pickup and no additional problems were found during inspection. Drove 2.5 hrs to find a car with old tires ( but they did put tire shine so they looked new!) Then was told they would only replace the rear because the front were fine during inspection. I viewed the tires the first test drive and they were noted to be slick on the inside tread. Very poor 158 point inspection. They agreed (again) to replace all four, which they did and delivered the car to me 2 days later......with a bent front rim!!!! Car rode horrible, they blamed it on the tire, still rode horrible with new tires.......they mounted on a bent rim and didn't balance them. Took it to discount tire to find the off balance and bent rim. How could this not be seen on the 158 point inspection along with new tires? Multiple false stories and misleading dealership! $699 admin fee added on to final price when it clearly states that it is included in advertised price! Dishonesty and untrustworthy is the experience I had.......would not recommend and will never return to this dealership. Had to pay $699 more than anticipated........isnt that false advertising? More