Rick Hendrick Chevrolet Duluth

Gracias a Esthephany me ayudo comprar una nueva Silverado 1500. Fue un placer trabajar con ella. 1500. Fue un placer trabajar con ella. More

Muchas gracias Miguel por el asesoramiento y trato. Un placer haber hecho negocio con ustedes. Un placer haber hecho negocio con ustedes. More

Fue excelente, servicio , sincero y directo. Me atendió el Sr Miguel Guerrero. Fue rápido el primer día. Me atendió el Sr Miguel Guerrero. Fue rápido el primer día. More

Very friendly, helpful and will do what ever it takes to get answers to any questions or concerns you may have. get answers to any questions or concerns you may have. More

My favorite advisor-Don Peterson is awesome as usual. I can’t thank him enough. He is one of the main reasons I continue to stay with Chevrolet in Duluth. I can’t thank him enough. He is one of the main reasons I continue to stay with Chevrolet in Duluth. More

Brandon Robinson is the absolute best! He was very knowledgeable and accommodating to my schedule and needs. This was a seamless transaction from start to finish. I would definitely rec He was very knowledgeable and accommodating to my schedule and needs. This was a seamless transaction from start to finish. I would definitely recommend Mr. Robinson and his team to others; and plan on utilizing his expertise for future purchases. More

Great customer service. My salesperson, Edward Nelson, did an awesome job. I highly recommend Rick Hendricks Chevrolet. My salesperson, Edward Nelson, did an awesome job. I highly recommend Rick Hendricks Chevrolet. More

Gracias don Miguel por si ayuda me gusta la camioneta mug burn service la recomiendo burn service la recomiendo More

Rogelio, helped me a lot in the process to get my new car. He was very professional all away to the end of the purchase. I can recommend this dealer to all my friends. car. He was very professional all away to the end of the purchase. I can recommend this dealer to all my friends. More

Every time I have had my car serviced there, I always receive terrible customer service and inconsistent information. They do not know what customer service is!! When my issues were escalated to the serv receive terrible customer service and inconsistent information. They do not know what customer service is!! When my issues were escalated to the service manager Daniel Marlowe and Service Director Mary Poole, they still did not get resolved. When it took more than 5 weeks to get an update on when I would be able to drop of my vehicle to be repaired, I reached out again. After not receiving a call back or an email, I showed up at at the dealership. I was told by Daniel that their phone lines were down over the weekend and that is why he did not get back to me (I emailed him Thursday morning and went to the dealership Monday afternoon). I asked to speak to his boss, Mary. He told me that she was in a meeting and would not be available for 2-3 hours. I left the dealership and sent an email to her that same day. I waited an entire week to hear back from her. After no response, I called the corporate office. I received a phone call the next day from Mary, who scheduled an appointment for me to bring in my vehicle. I was told that there would be a vehicle available for me when I dropped of my car. I dropped off my vehicle on Friday 2/9. I was at the dealership for 2 1/2 hours!!!! Mary noted on the service ticket that my car would need to be driven by one of the service techs and would need an update on the results. Surprise.... on the drive, my car did everything that I said it was doing.... I do not recommend this place at all. I even had a bad experience with their collision center! Terrible customer service. Did not offer an apology or resolution to my complaints. Only wanted to tell me that my GM warranty expired 241 miles ago. I have been trying to get my car in to be serviced since December 19!! Mary also told me "you are about to be really upset when I tell you what I am about to tell you". WHAT!?!? Why would that be something that you would say to a customer that is already upset at that time??? More