My car cut off on me less than 30 days after leaving the lot, I set an appointment to have this issue checked. I was told they couldn't find anything. Two days later, my tire pressure was reading 27 on one side and 65 on the other, they fixed that and I went home. Once I got home I tried to lock the car but didn't hear the horn that normally accompanies it when I double tap the button. I went to the window and hit the button again, still no alarm. I settled for the normal lock and went to bed.
The next morning when I was about to leave for work, I noticed my door wasn't closed all the way and realized that's why the alarm didn't go off, I got in my car and tried to close the door but it wouldn't close. There was a small latch that had locked down that prevent the door from catching. I had to drive to Rick Hendricks holding the car door close (right, some bs).
Went BACK to the service center, they took care of the lock ASAP but for some reason...my door wasn't closing as smooth as it was the day before. I asked them to look into it further because they was trying to send me off but it still didn't feel right.
They told me to go wait in the waiting room and 5 short minutes later they told me to come out and pointed out that my car (that I had just brought to them the day before) was damaged at the bottom of the door.
Now mind you, I only came in to get my door lock fixed. They informed me that I must've hit or run over something and to call my insurance company because it wasn't something that happened there. If Rick Hendricks ultimate goal is customer satisfaction, they have failed me miserably. I will never buy anything else from them. NEVER!!!!!!