Back

Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,109 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

Directions

By Type

Showing 1,109 reviews

April 19, 2019

didn't have appointment I mistakenly did complete my appointment on line. They took me in asap & also alertied me to the need of replacing my cabin (air) filter More

by braderck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to let us know how we did. We always strive for 100% satisfaction. Glad we were able to get you in on short notice. Let us know if you can help us in any way.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Braderck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2019

Great Dealer To Deal With!! Lee My Service Advisor Is Very Professional And Kind. Repairs Are Done In A Timely Matter And Stays In Contact With Me On Updates And Explains In Deta More

by GWISHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for letting us know how well we served you. Do not hesitate to reach out if we can be of assistance in the future.

April 18, 2019

Amazing Lee is the best service by far, always kept me updated and took great care of me , he is the best and always a pleasure working with him . More

by CJLCJL56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for the kind words. We are glad you had a positive experience with Rick Hendrick Chevy Naples and look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Cjlcjl56, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2019

THE best dealership AND service in SWFL Ed McKeon is THE best! He is always friendly, professional and knowledgeable Hendricks is always accommodating, accurate and AWESOME!!!! I highly rec More

by Mary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Mary, Thank you for taking the time to let us know how we did. We are always pleased to serve and look forward to seeing you again.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Mary G, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2019

My Experience I just wanna say that george is a really great guy, i came in with an attitude and he dealt it with no problems and he helped me out when i was in a b More

by Flip!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Grant Lafrinier, Crista Poynor, Ed McKeon
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Flip, Glad we were able to help you out. We look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Flip!, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2019

Service - a Pleasant Experience My first visit was surprising painless and downright pleasant. I was prepared for at least a 3 hour wait-done in less than hour. Quality work, friendl More

by DSIMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pickett
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, thank you for taking the time to let us know we exceeded your expectations. We strive for 100% satisfaction and look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Dsimi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2019

Tire rotation/service 3 hrs is to long They washed my vehicle without consulting me and I had just washed it prior to coming in. Someone put dirty work gloves on the con More

by LORNEANDREWS2162
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy Palermo
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, we strive for 100% satisfaction but clearly did not meet your expectations. Please give Mike Pickett, Sales Manager, a call to discuss a remedy. He can be reached at 239-591-0991 x5021

April 17, 2019

Great experience I have been to other dealerships for service in the past and I have never had such a great experience before. Thank you Joe! I will be returning More

by WHITTNEYBATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to let us know how well we did. We look forward serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Whittneybatson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please don't hesitate to reach out!

April 17, 2019

Great experience Customer service is amazing here. They will work everything out for you, and take you through it all too! They offer water and if you want to look at More

by VELASQUEZC52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vargas , Fabian Pineros
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, thank you for taking the time to let us know how we did. We appreciate you giving us the opportunity to serve you and looking forward to doing so again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Velasquezc52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

April 16, 2019

Comfortable experience, attentive & knowledgeable staff I felt comfortable asking questions and expressing my needs for my car purchase. I felt like the staff listened to what I was looking for in a car an More

by carly.a.r.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Jamie, Guy Palmero