
Rick Hendrick Chevrolet Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
Chevrolet Everybody was so professional and personable.It was a pleasure doing business with them. Aireal was a pleasure meeting and doing business with. She is Everybody was so professional and personable.It was a pleasure doing business with them. Aireal was a pleasure meeting and doing business with. She is an asset to the dealership. More
Will never go there again !! 3.5 hours to get two new tires. Rediculous ! Did NOT follow my instructions regarding spare tire. Charged more than quoted by service writer and parts 3.5 hours to get two new tires. Rediculous ! Did NOT follow my instructions regarding spare tire. Charged more than quoted by service writer and parts dept. They have lost my business on three vehicles FOREVER. I do NOT recommend this service facility. More
Great. Got. Job completed Courteous, helped , listened and understood you needed to have done and completed job on time. Thank you. Appreciate the work. Customer service is Courteous, helped , listened and understood you needed to have done and completed job on time. Thank you. Appreciate the work. Customer service is greatly appreciated. Thank you More
Oil Change Guy was great! He was about to squeeze me in for an oil change on a busy day. The shuttle drivers were awesome as well, good to talk to and accommodat Guy was great! He was about to squeeze me in for an oil change on a busy day. The shuttle drivers were awesome as well, good to talk to and accommodating. Very appreciative of the Chevy staff More
Excellent experience Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get m Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get me into a 2019 Malibu. Great experience I would highly recommend. More
Came in to get an oil change and tire rotation I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how t I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how to keep up with them. He also went above and beyond with all the questions I had and treated like a VIP customer! More
Great My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richa My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richard More
Very slow service The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and a dog laying on the floor. Not what I would want to wait 2 hours and 15 minutes. This is ridiculous. Very slow service Dept. Could do better if locally owned. More
Pleasure to deal with Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so we could leave on a trip. Mark and Frank made it happen, we are very grateful. We will be back for our next vehicle. More
WAY TOO LONG! Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was not available. More