Rick Hendrick Chevrolet Naples

Excellent experience Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get m Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get me into a 2019 Malibu. Great experience I would highly recommend. More

Came in to get an oil change and tire rotation I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how t I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how to keep up with them. He also went above and beyond with all the questions I had and treated like a VIP customer! More

Great My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richa My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richard More

Very slow service The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and a dog laying on the floor. Not what I would want to wait 2 hours and 15 minutes. This is ridiculous. Very slow service Dept. Could do better if locally owned. More

Pleasure to deal with Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so we could leave on a trip. Mark and Frank made it happen, we are very grateful. We will be back for our next vehicle. More

Traverse purchase Good quality products. Difficulty originally getting waited on but had an awesome salesman, Jesse. Ask for him, you won’t be disappointed. Took a bit Good quality products. Difficulty originally getting waited on but had an awesome salesman, Jesse. Ask for him, you won’t be disappointed. Took a bit yoo long to buy....as always. More

WAY TOO LONG! Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was not available. More

A great experience Juan couldn’t have been better. Totally enjoyed working with him. Same for Montese who is patient and knowledgeable about the electronics in the vehic Juan couldn’t have been better. Totally enjoyed working with him. Same for Montese who is patient and knowledgeable about the electronics in the vehicle. More

Best car buying experience thanks to Carlos & Jesse I had one of the best car buying experiences thanks to Carlos Rodriguez and Jesse Dorestill. They were not pushy but also willing to put in the effort I had one of the best car buying experiences thanks to Carlos Rodriguez and Jesse Dorestill. They were not pushy but also willing to put in the effort to make a deal so my husband and I could purchase a car within our price range. We came back a couple times before we bought the vehicle and each time they were extremely patient. If I had any questions, I would text Carlos and he would respond within the minute. Everyone at the dealership was extremely friendly. When my car was being appraised, I had to change my 1 year old. There wasn’t a family bathroom and a manager (who I failed to get his name) was kind enough to lend me his office. The fact that he was observant enough to see what was happening was really thoughtful. People always tell me to drive an hour+ north to buy a car for a good deal; but I can honestly say I will be coming back to this dealership for all of my car buying needs. In a few months I will be purchasing another SUV. Up until this last weekend I was looking at different makes and models; from Kia to Hondas. After buying a car from Rick Hendrick Chevrolet of Naples, I will absolutely be returning here again. I have saved Carlos and Jesse’s cards so that I can work with them again. More

Great service and prices Took my wifes camaro in for new tires, alignment, oil change and filters. Everyone who we spoke to and associated with was great. Having recently move Took my wifes camaro in for new tires, alignment, oil change and filters. Everyone who we spoke to and associated with was great. Having recently moved down from the Tampa Bay area, I found the dealers prices in line with what we had paid in the Tampa Bay area, plus Rick Hendrick Chevrolet of Naples goes above and beyond, they vacuum and wash your vehicle, something the other dealership never did. This is the place I’ll continue to have our vehicle serviced at! More