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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,109 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,109 reviews

January 04, 2020

The gentleman is not the problem I think they don’t take the time to found the problem in my car but I know something is wrong but still seeing is nothing I think they have to take mo More

by roxanattw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jan 08, 2020 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact our Service Manager Crista Poynor directly at 239-591-0991 x5040 at your earliest convenience. We look forward to hearing from you.

January 04, 2020

2019 Dodge Charger Scat Pack Andrew, Shakira and Grant were helpful in the purchase process. Took close-up pics and videos making me feel confident that the drive to see the car w More

by btrack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jiras, Scott Anderson, Grant Lafrinier, Shakira Gonzalez
January 04, 2020

Very satisfied with all representatives we dealt with. I don’t feel the need to say anymore. We are very happy with the vehicle so far. More

by JRSCHELLHASE1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez , George Case
January 03, 2020

Pleasant not high pressure Very pleasing atmosphere, knowledgeable staff, no high pressure. Very efficient and high tech paperwork process. Our sales person L A was very courte More

by PMELOTTI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LA SALLE sales, J.R. Fredell, George Case
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Pmelotti1, thank you so much for your positive comments about Rick Hendrick Chevrolet Naples! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 03, 2020

oil change and tire rotation The service rep Lee Glesmer took care of me and I appreciate what he did for me. But over 2 1/2 hours was to long More

by Brenda Deien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Brenda Deien, we appreciate you taking the time to leave us this feedback. Your comments help us improve and we are truly thankful that you took the time to write a review. We hope that you will give us another chance to show you that we can exceed your expectations. Thank you and have a great day!

January 03, 2020

Dropped off car. Dropped off car for a major repair. After a few days of travel picked up car on return from the airport. Everything fixed as usual as we expected. More

by martymzofchak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 03, 2020

Very good service Very professional staff Service was great price was fair I’m very happy with everything and everyone who helped me You have to stop by and check i More

by URRUTIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 03, 2020

Great way to start the new year! Fantastic team! Worked hard to get the car I wanted at a great monthly payment!! I strongly recommend shopping here!! Thank you again for all that you More

by Guyvr2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, Mark Russell, Reinaldo Alarcon
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Guyvr2007, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2020

Great Service My experiences are always positive. I can trust that my car is getting the service and care it needs. I will continue to bring my car here. More

by NOSTALGICSOUL76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Nostalgicsoul76, thank you so much for the positive review! We're looking forward to your next visit with us!

January 02, 2020

Great, no longer outstanding Slow, broke my clicker, took all day until the next day to replace a battery, given a ride home but had to call the next day for a ride back More

by REEDs.winters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact our Service Manager Crista Poynor directly at 239-591-0991 x5040 at your earliest convenience.

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