Rick Hendrick Chevrolet Naples

Inconveniently convenient Weird day. On arrival from Fort Myers I was told the Tahoe I wanted sold. I ?d but didn’t press. So I left. While signing Tahoe LT purchase agreement Weird day. On arrival from Fort Myers I was told the Tahoe I wanted sold. I ?d but didn’t press. So I left. While signing Tahoe LT purchase agreement at another dealer, I got email that said “NOT SOLD I’m holding the keys in my hand”. So I left him hanging to follow my heart and drove back to Naples. Great experience on second attempt to buy there 2019 Black Tahoe premiere RST package. Jose, Jesse, and Scott were very apologetic, attentive,thorough,and fair. I felt they made up for the FUBAR of my first morning attempt, which they had no part of, with purchase price. In the end everyone was happy. except the young salesman who sent me away empty handed. Would have been an easy sale for him. More

Karen and Krista & Lee I called in a same day service appointment which I knew was not their policy and they squeezed me in...AMAZING. Other dealerships would never do this! I called in a same day service appointment which I knew was not their policy and they squeezed me in...AMAZING. Other dealerships would never do this! When I arrived it was very busy but everyone was super nice and service oriented. My car was done in exactly the amount of time they told me. Great experience ! I will come back to give them more business !! More

Tire change silverado Took way too long to change a tire - waited 3 hours and they did not replace the spare in the proper place. They put in the back of My pick up. The Took way too long to change a tire - waited 3 hours and they did not replace the spare in the proper place. They put in the back of My pick up. The dealership also needs a huge update. So dated. More

Oil change Very satisfied. Appointment was on time, service performed on a timely manor. Lee was very helpful and friendly. He is a very good representative of K Very satisfied. Appointment was on time, service performed on a timely manor. Lee was very helpful and friendly. He is a very good representative of Kendrick Chevy. More

The help was outstanding. Best experience ever. The way the sells man took care of our needs and satisfaction was just incredible, would go there again in a heartbeat. My parents just bought a car t The way the sells man took care of our needs and satisfaction was just incredible, would go there again in a heartbeat. My parents just bought a car there a day before with the same people so I was in good hands. More

Satisfecho y con mis suenos cumplidos.resivi un trato muy ag Me fui muy feliz y complacido de alli.logre cumplir mi sueno, fui muy bien tratado y con pudimos ajustar un precio agradable para mi.fue una esperienc Me fui muy feliz y complacido de alli.logre cumplir mi sueno, fui muy bien tratado y con pudimos ajustar un precio agradable para mi.fue una esperiencia maravillosa More

Too slow. Non informative The service dept is not very good. Too slow. Non informative. And the problems are never fixed. Poor service. Read your reviews on line and it will te The service dept is not very good. Too slow. Non informative. And the problems are never fixed. Poor service. Read your reviews on line and it will tell you how bad you are. This dealership needs to sell out. Like they did in Tampa and things will improve. Sorry. Truth is what it is. They font care about the customer More

Always take care of the customer The lady in the service department Karen is great. Also the service adviser Terry is great . Never have a problem here .They treat you well The lady in the service department Karen is great. Also the service adviser Terry is great . Never have a problem here .They treat you well More

Excellent treatment of customers and follow up Service is always handled extremely well by Hendrick's staffing, I am always satisfied when I get out vehicles serviced at Hendricks Chevrolet. Staff Service is always handled extremely well by Hendrick's staffing, I am always satisfied when I get out vehicles serviced at Hendricks Chevrolet. Staff really takes the time to evaluate any issues. Thanks for being the professionals you are. More

Very nice experience. The team there made it very easy to ma Pratima the dealer made it very easy to make the purchase of my vehicle they're willing to help me in every way and did everything they could and was Pratima the dealer made it very easy to make the purchase of my vehicle they're willing to help me in every way and did everything they could and was a great experience I would shop there again for my next vehicle hopefully not soon More