Rick Hendrick Chevrolet of Buford
Buford, GA
Filter Reviews by Keyword
By Type
Showing 2,191 reviews
don’t normally leave reviews, but Aaron Haji earned this one. His communication, professionalism, and positive attitude made the entire process effortless. It’s obvious he genuinely cares about his cus this one. His communication, professionalism, and positive attitude made the entire process effortless. It’s obvious he genuinely cares about his customers, and that’s why I’ll continue coming back More
We just bought a new 2027 Corvette Grand Sport from Hendrick Automotive in Buford, Ga. The whole experience was smooth and enjoyable. Our sales person Christian was a pleasure to deal with from start t Hendrick Automotive in Buford, Ga. The whole experience was smooth and enjoyable. Our sales person Christian was a pleasure to deal with from start to finish. The entire team at Hendrick were transparent, efficient, and made the experience stress-free. I highly recommend this dealership! More
This dealership excelled in costumer service. I was able to find a new family vehicle for my husband and i, along with our upcoming baby! Keith was fantastic expert in determining what car would I was able to find a new family vehicle for my husband and i, along with our upcoming baby! Keith was fantastic expert in determining what car would be best, we will be back in the future. 5 Stars!!!! More
Jesse Rangel was very helpful and made the car-buying experience easy and stress-free. I truly appreciated the excellent customer service and would highly recommend working with Jessie. experience easy and stress-free. I truly appreciated the excellent customer service and would highly recommend working with Jessie. More
Don’t EVER EVER EVER take your vehicle here for service. Even after you buy it from them. They have botched TWO oil changes on my truck and I’ve had oil leak everywhere. Every time I brought my truck here i Even after you buy it from them. They have botched TWO oil changes on my truck and I’ve had oil leak everywhere. Every time I brought my truck here it was always something I “needed done”. This most recent time… new front brakes and roters… $1000. Took it someplace else for them to fix the oil leak and found out I needed a new front caliper and brakes and roters. Something this place missed when my truck was just there. Got allllll the work done plus the botched oil change and STILL came out cheaper. Called to speak with the GM and I STILL haven’t heard anything from this man. He just put it off on the service director who called me to say that I was basically full of crap and he “found it hard to believe his workers would miss me needing a caliper and the other place was just trying to get over on me” 😂. After I laughed I told him to have the GM call me like I initially requested. STILL haven’t heard anything. Crickets. This place is a sham for a company. My truck doesn’t even have 36k miles on it. I will NEVER take my truck her for service or buy a vehicle from these people. Don’t be a woman… they will not pay you ANY attention. Thank you Mavis Tires for fixing the issues these people caused me! What a joke! Oh and GM “customer service” is no help either. SMH More
I had a really disappointing experience with the finance team at Rick Hendrick Chevrolet of Buford. My salesperson, Jesse, was fantastic and gave me great service. However, the finance team used deceptive t team at Rick Hendrick Chevrolet of Buford. My salesperson, Jesse, was fantastic and gave me great service. However, the finance team used deceptive tactics, repeatedly trying to get me to agree to add-ons I explicitly didn’t want. Even after I had the extra warranties voided, they went behind my back and called the warranty company to reverse the cancellation—without notifying me. I was also misled about a so-called peace of mind coverage on used vehicles—turns out, that was a lie, and now I’m paying out of pocket for repairs that happened during the test drive. After all the great work from Jesse, the finance team completely ruined the deal. If you’re considering this dealership, be cautious—I wouldn’t recommend them for a smooth, honest car buying experience. That’s just the tip of the iceberg—way too much to cover here. It seems like they’ll do anything to make the sale. More
I had an outstanding experience purchasing my vehicle. Simon made the entire process smooth, stress-free, and enjoyable from start to finish. He was knowledgeable, honest, and never made me feel pressured Simon made the entire process smooth, stress-free, and enjoyable from start to finish. He was knowledgeable, honest, and never made me feel pressured. He took the time to answer all of my questions, kept me updated throughout the process, and made sure I got exactly what I was looking for. It’s rare to find someone who genuinely cares about their customers, but Simon went above and beyond to make sure I left happy. If you’re looking for a new or used vehicle, I highly recommend asking for Simon. I’ll definitely be sending my friends and family his way. Five-star service all around! More
I would not recommend this dealership based on my experience. This dealership lacks honesty, transparency, customer service, basic business ethics and most importantly, violates Federal Trade laws. T experience. This dealership lacks honesty, transparency, customer service, basic business ethics and most importantly, violates Federal Trade laws. The entire sales process lacked transparency from start to finish, and is extremely deceptive. They use illegal deception tactics by advertising a price online that does not reflect what you are actually expected to pay at the dealership. This dealership illegally added more than $5,000 of non negotiable and undisclosed vehicle add ons to my vehicle, which were not disclosed online, or over the phone. This is a violation of Section 5 of the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices. Also, the final price of my vehicle was never clearly broken down or explained to me. Instead, I was presented with excessive dealer add-ons, false advertisement, and deceptive acts which were not properly disclosed. Finance manager Jordan Craft failed to apply multiple discounts to my vehicle, which ended up costing me even more thousands. Jordan also persuaded me into purchasing an extended warranty, without disclosing the actual price of that warranty. When I asked to see the final price breakdown multiple times, he never showed it to me. This even includes after the final sale. When trying to cancel that warranty after I saw the final price, I was met by total radio silence, and unprofessionalism. This dealership will call you multiple times a day before and after the sale, until you need something from them, in which you will be met with weeks of silence without response or resolution. I strongly recommend taking your business elsewhere when looking to buy a new or used vehicle. This dealership is lacks honesty, transparency, customer service, basic business ethics, and most importantly violates Federal Trade laws. Please read the other reviews on this dealership, and unfortunately you will see many people saying the exact things that I experienced. I left feeling extremely deceived, misled, and disappointed after my purchase at this dealership. The way this dealership conducts business is illegal and wrong. I do not recommend Rick Hendrick Chevrolet of Buford to anyone. More





