Back

Rick Hendrick Chevrolet of Buford

Buford, GA

4.9
2,310 Reviews

4490 S Lee St

Buford, GA

30518

Directions

By Type

Showing 2,310 reviews

August 17, 2020

Buying my blazer at Rick Hendrick Chevrolet was a great experience. My salesman, Hector Santiago, was awesome. His knowledge about the vehicle along with his no-pressure sales approach made my decision to More

by S Mullins
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Aug 18, 2020 -

Rick Hendrick Chevrolet of Buford responded

S Mullins, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet of Buford. We're looking forward to your next visit with us!

August 13, 2020

They were eager to make a sale and done what it took to do it. They worked after hours and made it he sale. I would absolutely say buy from Rick Hendrick in Buford Georgia. I went in with a budget and the More

by Mike
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mariscal, Taneika Griffin, Ryan Deaton, Zeb Frady, Shawn Stavish, Jessica Petty, Daniel Rowland, Orlando Lara, Gerardo Mondragon, Brandon Still
Aug 15, 2020 -

Rick Hendrick Chevrolet of Buford responded

They were eager to make a sale and done what it took to...

Aug 15, 2020 -

Rick Hendrick Chevrolet of Buford responded

Mike, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 05, 2020

Worst service! Do me a favor and go to another dealership. They lead you on a leash and say “hey we are here for you” not so. Rude sales reps. Brought me all the way back up there with promise of More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donovan
Aug 06, 2020 -

Rick Hendrick Chevrolet of Buford responded

Hi Jonathan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Please reach out to our Customer Relations Manager, Tiffany Pendley at (678) 745-2500 at your earliest convenience and we will do our best to resolve this with you.

July 25, 2020

Terrible customer experience Interrupted my conversation with the salesperson I chose. Tried to leave 3 times. Salespeople blocked my way out. The sales manager got in my face More

by jimmor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the above
July 23, 2020

Did not disclose smoke odor in vehicle. Bought a used 2019 Chevy Spark LS recently. While on the test drive I thought there was a cigarette odor in the vehicle. When I asked the sales employ More

by Zach
Recommend Dealer
No
Employees Worked With
Zeb Frady
Jul 23, 2020 -

Rick Hendrick Chevrolet of Buford responded

Zach, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to our Customer Relations Manager, Tiffany Pendley at (678) 745-2500 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

July 23, 2020

Hector Santiago is a great salesperson and very knowledgeable. He went above and beyond on assisting us to get a car. Highly recommend him. Thank you! More

by tina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Jul 24, 2020 -

Rick Hendrick Chevrolet of Buford responded

Tina1, it seems like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (678) 745-2500 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

July 21, 2020

Hector Santiago was a very nice and helpful person. He made sure everything was handled perfectly. The car I wanted he made sure to have it for me even going to another dealership. Love it!!! More

by yolandatett
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Jul 22, 2020 -

Rick Hendrick Chevrolet of Buford responded

Yolandatett, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet of Buford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2020

I had the most amazing experience with my Salesperson Aja at Rick Hendrick Chevrolet in Buford! We started out looking at used cars but she was able to get me into a brand new 2020 Trax that fits me and my l More

by Maryannpappillion
Recommend Dealer
Yes
Employees Worked With
Aja Cummings, Matt Messer, Gio Rios, Nick Castro
Jul 19, 2020 -

Rick Hendrick Chevrolet of Buford responded

Maryannpappillion, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 12, 2020

Casey gave us everything we asked for and answered my long list of questions via text before we made the 2 1/2 hr drive to seal the deal. I would recommend him to anyone in the market for a new or used v More

by tenngrl21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Propes
Jul 15, 2020 -

Rick Hendrick Chevrolet of Buford responded

Tenngrl21, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet of Buford! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2020

I would hugely recommend this store to anyone who is in the market for a new car. Everyone was extremely nice and attentive. All of my questions were answered and they helped me get everything I wanted dow More

by Evelynsharkey52
Recommend Dealer
Yes
Employees Worked With
Tiffany Pendley, Ryan Deaton, Kyle Lovett
Jul 06, 2020 -

Rick Hendrick Chevrolet of Buford responded

Hello Evelynsharkey52, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

...
108
...