Rick Hendrick Chevrolet of Buford

Very good service and very friendly, made the process very easy and fast. I would definitely recommend this place to everyone. Best dealer in town. very easy and fast. I would definitely recommend this place to everyone. Best dealer in town. More

Bruce Gibson was really helpful and I appreciate everyone that helped me out they were so nice thank y’all so much again really helpful that helped me out they were so nice thank y’all so much again really helpful More

Excellent service. Daniel Q was extremely helpful and friendly. He gave us plenty of time to think over the purchase and didn’t rush. He made the process painless. friendly. He gave us plenty of time to think over the purchase and didn’t rush. He made the process painless. More

Excellent service, Brandon was very helpful during the entire process. Knowledgable, courteous, friendly, assisted with completing the process. I drove away, with a great de. entire process. Knowledgable, courteous, friendly, assisted with completing the process. I drove away, with a great de. More

Rick hendricks buford is by far the worse dealership ! Bought a used Suburban and a month later the transmission went out and brakes. The radio doesn’t work and the list goes on. Have spent endless hrs th Bought a used Suburban and a month later the transmission went out and brakes. The radio doesn’t work and the list goes on. Have spent endless hrs there without any outcome. No one there can take accountability and have even spoke with managers with no help. Have brought in for service with same problems still occurring. I will definitely be spreading the word for people to go elsewhere. To many dealerships out there to settle with this one! More

I had the best experience at Rick Hendrick in Buford! My sales person was Derek S. After a horrible experience at Rick Hendrick in Duluth Derek took great care of me and didn't play those games. I was able sales person was Derek S. After a horrible experience at Rick Hendrick in Duluth Derek took great care of me and didn't play those games. I was able to get the vehicle I wanted. If your in the market for a vehicle go see Derek! Shout out to the finance team! They all were pretty amazing as well! Thanks Derek! More

Eli and Ryan were great and got me in the car that I wanted! Would definitely recommend, this is the stop to definitely come by. wanted! Would definitely recommend, this is the stop to definitely come by. More

From the moment Greg and I walked in the door everybody was very friendly and helpful your manager was phenomenal I cannot remember his name at this time Tony was our sales manager and he was very very goo was very friendly and helpful your manager was phenomenal I cannot remember his name at this time Tony was our sales manager and he was very very good when I was way to make sure everything works for us Alex Maddox who took care of the Sun and all the paperwork we appreciate working with you thanks More

Very nice people took care of me Patrick Huffman was nice and under standing nice and under standing More

I purchased a truck from this worthless dealer and it needed repairs before I could take it home. After having the truck for 10 days repairs made and needed detail job done I told salesperson I would be needed repairs before I could take it home. After having the truck for 10 days repairs made and needed detail job done I told salesperson I would be there at 4pm. I decided to give a little extra time and arrived at 6pm. I had sent several texts to salesperson but got no response. When I arrived I had to wait over 2 hours for them to bring it to me, still not detailed nor did they put gas in it. I went straight to the car wash then the gas station and paid for it myself. Four days later the finance manager called me and said I needed to come back and sign a couple more forms. When I arrived the next day I was confronted by the salesperson and the finance manager telling me I needed to return the truck due to the previous owner falsifying his loan information. They said there was a comparable truck on the lot but it was not comparable to the other one. They do not have much inventory so they said we would have to find one somewhere else. I said I found one on their company website that was out of state at one of their other locations. We agreed that they would bring the truck to the dealership the next day. I asked salesperson if the truck would be ready to go as soon as I arrived and he said yes, they had me sign a loaner agreement for the first truck so I could get my personal belongings out. Salesperson said he would call later that night or first thing in the morning to let me know it was on the way. The next day I texted salesperson to get the status of moving the truck and got no response. I called the sales manager but a different manager answered and said he would have him call me within the hour but I never received a call but he did confirmthatthetruckwasnotthere. Friday morning I texted salesperson to get the status he said he would call me back when he got to work then texted me a couple of hours later and said his manager said to come on in. When I arrived I thought the truck would be there but it had been sold that morning by the other dealership because nobody called them about it. I wasted another 5 hours that day trying to get a deal worked out. They finally gave me a loaner to get home and I would come back the next day if they found one that we could make a deal on. The sales manager kept saying that they did not have any inventory local to choose from and would probably need to get one from out of state so I needed to look for something that cost less due to the fact they would have to send a driver to get it and pay for delivery. I said that was a cost they should incur and I should not have to sacrifice anything since they were the ones that caused this situation. Saturday morning I called to get an update on the status of a deal the manager was working on when I left and he said he would call me either that night or first thing in the morning again no call. Still with no suitable deal available I told the sales manager I wanted my trade in back and I wanted cash only for my refund for the down payment I put down. He said that finance was closed and they had no access to money but would reverse the charge to my card I said no I wanted cash only because I don't want to wait for the refund to process through the bank. The useless salesperson called and said he was having someone to deliver my car back to me and pick up the loaner. When I returned the truck to them it had about a 1/4 tank of gas in it and when the driver arrived with my car the gauge was below E, not that I think I am entitled for anything but that was just rude to bring it back completely empty. These were the most unprofessional incompetent bunch of Liars I have ever dealt with More