
Rick Hendrick Chevrolet of Buford
Buford, GA
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This was our first car buying experience, but we had visited other dealerships. Kelsi here at Rick Hendrick Chevrolet has been AMAZING! She has a lot of knowledge, is kind and energetic. She made us fee visited other dealerships. Kelsi here at Rick Hendrick Chevrolet has been AMAZING! She has a lot of knowledge, is kind and energetic. She made us feel very comfortable and confident! Ryan and Gio made it all worth it! More
The service department is complete garbage. Every time they touched my truck to "fix" something, they broke something else. I had to have the headliner replaced due to a rear window leak and they scratche they touched my truck to "fix" something, they broke something else. I had to have the headliner replaced due to a rear window leak and they scratched every panel they touched. During this trip, I complained about the damage, and the service manager, Mark, told me that it "wasn't damaged enough" for him to replace it. The rear window leaked again and when the window was replaced, they chipped the paint. They then had to replace the headliner again due to it not being able to be cleaned. While they replaced the headliner, they broke a clip on one of the rear trim panels. Instead of replacing the panel, they put tape around the bungie retention in order to hold it tight. They finally replaced it after I called them out on it. Avoid this dealership at all costs if you like your vehicle. More
The team of people who worked with me were competent, fun, and quick. They never put any pressure on me to buy the car. When I walked in the door, a nice young lady greeted me and got a salesman (Tyronn fun, and quick. They never put any pressure on me to buy the car. When I walked in the door, a nice young lady greeted me and got a salesman (Tyronne Wells) to help me. Tyrone was great, efficient, and nice. Gio worked with me on the numbers and we quickly came to an agreement on the price. When I reached the finance are, both Matt and Greg came out to thank me for my business. They have fine sales team! More
Buying my blazer at Rick Hendrick Chevrolet was a great experience. My salesman, Hector Santiago, was awesome. His knowledge about the vehicle along with his no-pressure sales approach made my decision to experience. My salesman, Hector Santiago, was awesome. His knowledge about the vehicle along with his no-pressure sales approach made my decision to purchase very easy. The whole process-from sales, to customer service, to finance-was exceptional. I would absolutely recommend purchasing a vehicle from Hector and the team at Rick Hendrick Chevrolet in Buford. More
They were eager to make a sale and done what it took to do it. They worked after hours and made it he sale. I would absolutely say buy from Rick Hendrick in Buford Georgia. I went in with a budget and the do it. They worked after hours and made it he sale. I would absolutely say buy from Rick Hendrick in Buford Georgia. I went in with a budget and they made it happen on a very expensive truck. Thank you More
Worst service! Do me a favor and go to another dealership. They lead you on a leash and say “hey we are here for you” not so. Rude sales reps. Brought me all the way back up there with promise of dealership. They lead you on a leash and say “hey we are here for you” not so. Rude sales reps. Brought me all the way back up there with promise of a deal to sit for an hour and for them to say no. I don’t know why they insist that you have 4 hours to spend sitting. They have had enough scenarios to give you some what of a idea if it will work or not. Not shopping here ever again. Time to drain the swamp of how dealerships work. Find a new way please!!!! More
Terrible customer experience Interrupted my conversation with the salesperson I chose. Tried to leave 3 times. Salespeople blocked my way out. The sales manager got in my face Interrupted my conversation with the salesperson I chose. Tried to leave 3 times. Salespeople blocked my way out. The sales manager got in my face without a covid mask on. Would not assist in credit union financing. Finance guy held me up for 15-20 minutes trying to sell extended warranty after many "nos". One sales person said they would get spare key from other Hendrick dealer. Then no spare key. Sorry they said. The about a month later turns out car witing system has rodent damage. More