Rick Hendrick Chevrolet of Buford

Did not disclose smoke odor in vehicle. Bought a used 2019 Chevy Spark LS recently. While on the test drive I thought there was a cigarette odor in the vehicle. When I asked the sales employ Bought a used 2019 Chevy Spark LS recently. While on the test drive I thought there was a cigarette odor in the vehicle. When I asked the sales employee about it I was told that the odor was from him, as he was a smoker. Fair enough, or so I thought. Upon purchasing the vehicle, the A/C was on full blast and the window had been opened as they gave me the single key to the vehicle (as apparently duplicating a basic key isn't considered a good business practice, but rather a luxury feature you get nickel-and-dimed for). I noticed the smell was still in the vehicle while driving home. The vehicle was owned by a smoker and the odor is stuck in the car. Not a single person including the sales employee, his sales manager, the finance employee, or any member of Rick Hendrick Chevrolet of Buford stated there was a smoke odor in the vehicle. Extremely disappointed not a single employee there had the integrity to disclose this fact. Aside from that, the whole point of the Spark lineup is very affordable cars. However, the dealer adds so many extra add-ons to the Sparks that it drastically increases the price; way above what the base models are advertised at. To the point where it doesn't even make sense to purchase a new Spark at the price point for what your'e getting. More

Hector Santiago is a great salesperson and very knowledgeable. He went above and beyond on assisting us to get a car. Highly recommend him. Thank you! is a great salesperson and very knowledgeable. He went above and beyond on assisting us to get a car. Highly recommend him. Thank you! More

Hector Santiago was a very nice and helpful person. He made sure everything was handled perfectly. The car I wanted he made sure to have it for me even going to another dealership. Love it!!! made sure everything was handled perfectly. The car I wanted he made sure to have it for me even going to another dealership. Love it!!! More

I had the most amazing experience with my Salesperson Aja at Rick Hendrick Chevrolet in Buford! We started out looking at used cars but she was able to get me into a brand new 2020 Trax that fits me and my l at Rick Hendrick Chevrolet in Buford! We started out looking at used cars but she was able to get me into a brand new 2020 Trax that fits me and my lifestyle perfectly! I can’t believe how easy the process was and will never buy from another dealership ever again! Matt also helped me set up my Chevrolet account and answered all my questions about the vehicle. Nick in finance was super helpful and made sure I got the best deal possible! More

Casey gave us everything we asked for and answered my long list of questions via text before we made the 2 1/2 hr drive to seal the deal. I would recommend him to anyone in the market for a new or used v long list of questions via text before we made the 2 1/2 hr drive to seal the deal. I would recommend him to anyone in the market for a new or used vehicle, I’m a harsh critic of car salesman due to bad experiences in the past but Casey showed me that honest salesman do exist, faith in humanity restored! More

I would hugely recommend this store to anyone who is in the market for a new car. Everyone was extremely nice and attentive. All of my questions were answered and they helped me get everything I wanted dow the market for a new car. Everyone was extremely nice and attentive. All of my questions were answered and they helped me get everything I wanted down to the payment!!!!! Thank you Thank you thank you More

Came in to buy my first car a few weeks ago and this was an amazing experience!!! Everyone was nice and friendly. I was a little nervous about buying my FIRST car on my OWN and they literally put all my dou an amazing experience!!! Everyone was nice and friendly. I was a little nervous about buying my FIRST car on my OWN and they literally put all my doubts to rest! So thankful for Rick Hendrick Chevrolet! More

Giuseppe was a great sales person, lots of positive energy and fun to work with. He walked us through the process that I was dreading going through but it was quick and easy with him and Zach. Giuseppe energy and fun to work with. He walked us through the process that I was dreading going through but it was quick and easy with him and Zach. Giuseppe really knew is stuff. He asked a few questions and under stood what we wanted after 2 test drives we had our truck with in our budget. I would decently recommend going there if you need a truck More

I had the pleasure of going to Rick Hendrick Chevolet in Buford. I was helped by Salesman Jay Butler. He is very professional and very knowledgeable. It was a Great experience and I recommend this Salespers Buford. I was helped by Salesman Jay Butler. He is very professional and very knowledgeable. It was a Great experience and I recommend this Salesperson and Dealership! More