Rick Hendrick Chevrolet of Buford

Long day, but good outcome! Everyone was able to work with us to get us the deal we wanted and we walked out, after a long day, happy with the outcome. Everyone was able to work with us to get us the deal we wanted and we walked out, after a long day, happy with the outcome. More

Fantastic👍 I was greeted at the door. Shortly Zeb came to get me and my husband. I told him what I wanted and he made sure the deal happened. Awesome experience. I was greeted at the door. Shortly Zeb came to get me and my husband. I told him what I wanted and he made sure the deal happened. Awesome experience. More

Nope! The only employee who was top notch was Josh from service. The sales guy was nice but new so apparently he said stuff he shouldn't have which lost t The only employee who was top notch was Josh from service. The sales guy was nice but new so apparently he said stuff he shouldn't have which lost the dealership money on the deal. Not my problem, but I sure felt it. Buying....Wait time too long. Do not plan on leaving under 7 hours... even with pre approval. Buying...Several rude employees. Some members of management had condensing tone with me (witness heard my convo and was floored I didn't escalate higher). When I called and this "manager" treated me poorly which seemed to be because I am a woman. There is no communication between employees and definitely not with the customer. Bought a car and it needed items fixed... during that time when I would call to get an update when it would be ready since the time frame given was wrong. NO ONE could find my car or find my name in the system. EVERY TIME I CALLED. I panicked thinking my car was lost or stolen. Luckily Josh from service stepped in and saved the day. He went above and beyond. He would be highly recommended if you need service done. If the review was just on Josh it would be 5 stars. More

Unnecessary headache to purchase car After deciding on the car I wanted, it took the dealership 2 weeks before everything was settled with price, buyers order and title application from t After deciding on the car I wanted, it took the dealership 2 weeks before everything was settled with price, buyers order and title application from the bank. There were 2 days with no activity from them. The bank asked them for the title application on Friday around 2:00 and it was after the bank closed Friday before they sent anything back. We kept having to call to let someone know to do this or that. That part seemed very unprofessional. There were so many people we delt with at the dealership that it became confusing who was supposed to be doing what. I do like my car but the process to get it was very aggravating and stressful. I was very close to telling them I didn’t want the car because it was much more aggravation than it needed to be. They also did NOT fill my car up with gas before we left the lot. It was a little above empty when we got about a mile or two down the road after leaving the lot. Also, when I went to the tag office to get my tag swapped over, I was told that the dealership had never sent my title to them so I couldn’t get my tag until they did this. This was on day 29 of having my car. I called to tell them to send it over and I talked to 4 people before someone was able to help me despite asking specifically for the person I had previously delt with for my car. I just felt like they should know to take care of this and I shouldn’t be calling them almost a month after I bought my car. I felt that majority of the dealings I had with this dealership was very unprofessional for a car buying experience. More

Best ever They were awesome to work with. Kyle did an excellent job guiding me through the process. Zak Warner was great to deal with also. A They were awesome to work with. Kyle did an excellent job guiding me through the process. Zak Warner was great to deal with also. A More

The Right Vehicle Upon arriving at this dealership told the sales person type of vehicle I was looking for as well as features and additions it needed to have. They qui Upon arriving at this dealership told the sales person type of vehicle I was looking for as well as features and additions it needed to have. They quickly found the vehicle based on my wants took for test drive then starting working on getting the financing in the range that I was comfortable with. Overall very easy and enjoyable experience getting the right vehicle for me. More

It was OKAY! My salesperson taneika was awesome. Purchased my car June 12 2018. Everything that came after me driving off the lot was the worst! I live in Tennesse My salesperson taneika was awesome. Purchased my car June 12 2018. Everything that came after me driving off the lot was the worst! I live in Tennessee so I wanted to get everything done in efforts to prevent a extra trip back to GA. The Finance manager that I worked with got demoted so nobody knew who I was when I called in and of course I didn’t know who else to speak to. I’ve called a week straight leaving my number for someone to give me a call back still no returned call. It’s now July 12 2018 and the car lot still hasn’t sent over the info to my local tag place so I can get my license plate. The whole experience is exhausting. More

Great buying experience! Very prompt and helpful with my trade and purchase of my new Silverado. Great service department and dealer facilities. Definitely was worth the dri Very prompt and helpful with my trade and purchase of my new Silverado. Great service department and dealer facilities. Definitely was worth the drive and would buy from them again. Thanks! More

Used Car Purchase Everyone was professional and organized. Good experience. This was my second purchase from this dealership and would recommend them to anyone looking Everyone was professional and organized. Good experience. This was my second purchase from this dealership and would recommend them to anyone looking for a car More

Dexter Oil Change Service was very easy to set up. Very user friendly. The wait was very short sad accurate based off expectations. Jeff Bieler did a great job explain Service was very easy to set up. Very user friendly. The wait was very short sad accurate based off expectations. Jeff Bieler did a great job explaining everything. More