Rick Hendrick Chevrolet of Buford

Unnecessary headache to purchase car After deciding on the car I wanted, it took the dealership 2 weeks before everything was settled with price, buyers order and title application from t After deciding on the car I wanted, it took the dealership 2 weeks before everything was settled with price, buyers order and title application from the bank. There were 2 days with no activity from them. The bank asked them for the title application on Friday around 2:00 and it was after the bank closed Friday before they sent anything back. We kept having to call to let someone know to do this or that. That part seemed very unprofessional. There were so many people we delt with at the dealership that it became confusing who was supposed to be doing what. I do like my car but the process to get it was very aggravating and stressful. I was very close to telling them I didn’t want the car because it was much more aggravation than it needed to be. They also did NOT fill my car up with gas before we left the lot. It was a little above empty when we got about a mile or two down the road after leaving the lot. Also, when I went to the tag office to get my tag swapped over, I was told that the dealership had never sent my title to them so I couldn’t get my tag until they did this. This was on day 29 of having my car. I called to tell them to send it over and I talked to 4 people before someone was able to help me despite asking specifically for the person I had previously delt with for my car. I just felt like they should know to take care of this and I shouldn’t be calling them almost a month after I bought my car. I felt that majority of the dealings I had with this dealership was very unprofessional for a car buying experience. More

Best ever They were awesome to work with. Kyle did an excellent job guiding me through the process. Zak Warner was great to deal with also. A They were awesome to work with. Kyle did an excellent job guiding me through the process. Zak Warner was great to deal with also. A More

The Right Vehicle Upon arriving at this dealership told the sales person type of vehicle I was looking for as well as features and additions it needed to have. They qui Upon arriving at this dealership told the sales person type of vehicle I was looking for as well as features and additions it needed to have. They quickly found the vehicle based on my wants took for test drive then starting working on getting the financing in the range that I was comfortable with. Overall very easy and enjoyable experience getting the right vehicle for me. More

It was OKAY! My salesperson taneika was awesome. Purchased my car June 12 2018. Everything that came after me driving off the lot was the worst! I live in Tennesse My salesperson taneika was awesome. Purchased my car June 12 2018. Everything that came after me driving off the lot was the worst! I live in Tennessee so I wanted to get everything done in efforts to prevent a extra trip back to GA. The Finance manager that I worked with got demoted so nobody knew who I was when I called in and of course I didn’t know who else to speak to. I’ve called a week straight leaving my number for someone to give me a call back still no returned call. It’s now July 12 2018 and the car lot still hasn’t sent over the info to my local tag place so I can get my license plate. The whole experience is exhausting. More

Great buying experience! Very prompt and helpful with my trade and purchase of my new Silverado. Great service department and dealer facilities. Definitely was worth the dri Very prompt and helpful with my trade and purchase of my new Silverado. Great service department and dealer facilities. Definitely was worth the drive and would buy from them again. Thanks! More

Used Car Purchase Everyone was professional and organized. Good experience. This was my second purchase from this dealership and would recommend them to anyone looking Everyone was professional and organized. Good experience. This was my second purchase from this dealership and would recommend them to anyone looking for a car More

Dexter Oil Change Service was very easy to set up. Very user friendly. The wait was very short sad accurate based off expectations. Jeff Bieler did a great job explain Service was very easy to set up. Very user friendly. The wait was very short sad accurate based off expectations. Jeff Bieler did a great job explaining everything. More

Repeat Customer Service reps are kind and informative...they make maintaining your vehicle painless. Sales rep, Sean, is professional and works hard to get you a dea Service reps are kind and informative...they make maintaining your vehicle painless. Sales rep, Sean, is professional and works hard to get you a deal. Always a good experience! More

4th vehicle purchase from Rick Hendrick Chevrolet in Buford This was our 4th vehicle that we have purchased from Rick Hendrick Chevrolet in Buford. The staff is excellent. I would definitely recommend this deal This was our 4th vehicle that we have purchased from Rick Hendrick Chevrolet in Buford. The staff is excellent. I would definitely recommend this dealership. More

oil change I went to Rick Hendrick Chevrolet of Buford cause I needed an oil change got an oil change that was that. Nice employee, Nice service. I went to Rick Hendrick Chevrolet of Buford cause I needed an oil change got an oil change that was that. Nice employee, Nice service. More