Rick Hendrick Chevrolet of Buford

No good experience Let’s put it this way I Supposed to do my 2015 Tahoe the 50k services and I Brought it to Jim Ellis Chevy the experience wasn’t good Let’s put it this way I Supposed to do my 2015 Tahoe the 50k services and I Brought it to Jim Ellis Chevy the experience wasn’t good More

Routine Service Visit I have no complaints with the sales side since I've been dealing with Rick Hendrick Chevrolet in Buford. But I didn't know that there were two differe I have no complaints with the sales side since I've been dealing with Rick Hendrick Chevrolet in Buford. But I didn't know that there were two different types of service departments. What I requested, could not be done by the quick lube department. If I wanted quick lube service, I could take it to quick lube service stops such as Express Lube or Jiffy Lube and not waste an hour waiting. No one filled/topped off the windshield washer fluid. They told me that my fluids were dirty but when I checked them, they were clean. It makes me wonder if they even did what they were supposed to do with a full vehicle check like I requested. Makes me wonder if my brakes were inspected because I didn't get the comprehensive report on belts, brakes, tire tread, etc. I also stated when trying to use the rear window cleaner, that it does not work and that the fluid squirts on the ground. I was told that it could not be checked or changed. I'm not sure what changed but this was the worst service I've ever received from this dealership to date. Once I use up all my oil changes from the program, I will find someone else to do my service because this is too expensive for the service received. More

Felt like VIP I had my truck running rough, I made appt and was met as soon I arrived in garage, I was given a loaner and when I got my truck back was not only runn I had my truck running rough, I made appt and was met as soon I arrived in garage, I was given a loaner and when I got my truck back was not only running smooth again but was washed and cleaned inside. This is why I only driver Chevys and bring my business to this dealership. More

Hidden fees & no explanation Called about charges an no one got back with us. We thought oil change was free but we paid for them in price of car! Called about charges an no one got back with us. We thought oil change was free but we paid for them in price of car! More

No One Compares I have been to other Chevrolet dealerships for service and none compare to Rick Hendrick! I highly recommend!! My most recent repair was covered under I have been to other Chevrolet dealerships for service and none compare to Rick Hendrick! I highly recommend!! My most recent repair was covered under warranty. My family owns several Chevrolet vehicles and we love this service department! More

Volt CPO Great group of Folks, love my Volt and can't wait to drive all over the SE with it. Very glad I got a CPO. Great group of Folks, love my Volt and can't wait to drive all over the SE with it. Very glad I got a CPO. More

Respectful & Courteus Shopping for a new car is not always easy. For a deal to be successful the buyer & the seller work together. The buyer has a responsibility to adjust Shopping for a new car is not always easy. For a deal to be successful the buyer & the seller work together. The buyer has a responsibility to adjust their expectation based on which vehicle woul be the best fit and the price range they would like to stay within. But most important it takes patience, respect and kindness. I am grateful to the stuff that they treated me with respect and understanding. Thank you, guys. More

Best car buying experience ever!! Rick Hendricks Chevrolet in Buford is Awesome. Brandon was an awesome salesman. Brandon did not pressure me into buying an cat that I did not want. I Rick Hendricks Chevrolet in Buford is Awesome. Brandon was an awesome salesman. Brandon did not pressure me into buying an cat that I did not want. I picked out my vehicle myself and I totally love it. More

Happy customer Very happy with purchase. I don't know what else to say just filling up the worse needed. Still happy with the car. Will send you more clients! Very happy with purchase. I don't know what else to say just filling up the worse needed. Still happy with the car. Will send you more clients! More

New Treverse I came in for a oil change on my old traverse and saw the new one and fell in love with it i had a tour of the dealership talked to salesman Travis he I came in for a oil change on my old traverse and saw the new one and fell in love with it i had a tour of the dealership talked to salesman Travis he took me around until I found the right color done the paper work and me and the new traverse went home great dealership and personnel More