Rick Hendrick Chevrolet of Buford

I’m in the dealership seemingly every other month I have a 2015 Chevy Cruze with a faulty water pump. Even though I’m frustrated Josh has handled my problems very professionally and efficiently. The D I have a 2015 Chevy Cruze with a faulty water pump. Even though I’m frustrated Josh has handled my problems very professionally and efficiently. The Dealership is always clean and curteous. More

Fast and efficient service! Definitely the “go to” of Rick Hendrick dealerships. Fast and great service all around. Thank you! The Duluth location needs to take very detailed not Definitely the “go to” of Rick Hendrick dealerships. Fast and great service all around. Thank you! The Duluth location needs to take very detailed notes. The Buford location will always get my family’s business. More

Great service Jr was the person who helped us with the purchase of our new car very pleasant and helpful thank you for all of your help Henry and Patricia Mille Jr was the person who helped us with the purchase of our new car very pleasant and helpful thank you for all of your help Henry and Patricia Miller More

Extraordinarily POOR Salesmanship I am happy with my vehicle, which I should be thankful for. But the dealership has lost my complete confidence via their deceptive sales techniques. I am happy with my vehicle, which I should be thankful for. But the dealership has lost my complete confidence via their deceptive sales techniques. I do NOT trust this dealership. The only high point I can make about this experience is that Finance Specialist Cole Asberry knew we were very upset about our experience thus far. And when we asked him to please NOT try to up sell us anything else, he did not. We told him that if that happens we were going to walk out. I am happy with our vehicle so far.....but I really and truly wish we had walked out your doors and looked for another Chevrolet dealership. More

Recommended Service/Inspection Great customer service and fast turn-around-time. Comfortable waiting area. Answered all my questions and concerns. Very happy with taking my car ther Great customer service and fast turn-around-time. Comfortable waiting area. Answered all my questions and concerns. Very happy with taking my car there for its needs. More

New Chevy Silverado Darious was great he knew exactly what I wanted to get and had It ready when I Got there. The color and everything I told him I wanted in my new truck Darious was great he knew exactly what I wanted to get and had It ready when I Got there. The color and everything I told him I wanted in my new truck. Thank you for taking care of me two Detroit guys doing good bussiness More

Apple car play issue not resolved The purpose of the appointment was to get the Apple Car Play feature working right. I cannot ask the Siri to call someone as the contact information a The purpose of the appointment was to get the Apple Car Play feature working right. I cannot ask the Siri to call someone as the contact information automatically pops up. Also, when I plug in my I-phone with the Apple cord, SM radio switches to a previous song than what;s playing but does not play music. After pushing several buttons and disconnecting my phone, the radio works correctly. This is very frustrating and has been going on since I bought the car in October but to get help is impossible. Also, checking the Ca Play issues cannot be done in the dealer's garage since there is no signal. Also, I thought the phone used to ring when a call comes in but it does not, should it? They treat me like I do not know what I am talking about. They did rotate the tires and change the oil while it was there. More

Amazing Very satisfied! I will refer everyone I know to Kyle Lovett. From beginning to end he was very professional and put his customers wants and needs firs Very satisfied! I will refer everyone I know to Kyle Lovett. From beginning to end he was very professional and put his customers wants and needs first. This is the second vehicle I have purchased from Kyle in 5 months and I will be back to see him again. More

2018 Colorado Originally looking for a 2016, Ryan found me a 2018 with 0 miles and $2k cheaper! We all know sometimes it’s impossible to get the payment you want, b Originally looking for a 2016, Ryan found me a 2018 with 0 miles and $2k cheaper! We all know sometimes it’s impossible to get the payment you want, but Ryan not only got me approved and discounted well for my trade in and such. The payment is pretty cheap given the fact it’s a 2018. It was probably the fasted I dealt with at a dealership honestly. Love the new truck More

Great experience The sellers really took the time to listen to exactly what i was looking for in my next car purchase. I ended up with a car that actually exceeded my The sellers really took the time to listen to exactly what i was looking for in my next car purchase. I ended up with a car that actually exceeded my expectations. More