Rick Hendrick Chevrolet of Buford

Unusual but good expereince I had been following cars online and when this vehicle was reduced and we would be in the area, we decided to stop in. We were only going to test driv I had been following cars online and when this vehicle was reduced and we would be in the area, we decided to stop in. We were only going to test drive it to see if it was a vehicle we should seriously consider. After the test drive, we decided to purchase. Being from out of town and without our trade-in, we weren't sure how the deal could be arranged. Angelo and Adam were great to work with and we quickly made the deal. No car buying is fast but considering we didn't have our trade and the dealer agreed to replace a couple of exterior parts, we left thinking we had made a good deal. The parts took longer than expected and a warning light came on but the original make dealer corrected the issue and we have our car. Kudos to Angelo and Adam who have been very communicative and helpful. The dealer was super busy but we didn't feel rushed and I would consider making another purchase here. More

In and out oil change If you want a personal and in touch with your every need type of dealership, please visit this one. They make you feel like you are the only one ar If you want a personal and in touch with your every need type of dealership, please visit this one. They make you feel like you are the only one around. The quickest oil change I have ever received in my 28 years of owning a vehicle. You can't beat less than 40 minutes. Then, it was topped off with a car wash. Sweet! Hands down my favorite guys in the whole world! Thank you More

Customer service focused These folks go above and beyond for their customers. The service team did a great job and made sure any and all issues are resolved! These folks go above and beyond for their customers. The service team did a great job and made sure any and all issues are resolved! More

My experience I was satisfied with the customer service. I purchased a Chevy express van. I wish buying a car didn’t take as long as it does. I was at the dealershi I was satisfied with the customer service. I purchased a Chevy express van. I wish buying a car didn’t take as long as it does. I was at the dealership for approximately 5 hours and I knew what I wanted before I got there. Other than that I have no complaints More

Easy Experience The sales staff was very helpful and got me a great deal on a 2018 Silverado 1500. The process was smooth and they really helped me get the truck at The sales staff was very helpful and got me a great deal on a 2018 Silverado 1500. The process was smooth and they really helped me get the truck at the price I wanted to pay. More

Frustrating I called and made an appt for an oil change giving all my vehicle details in advance. They called back days before to verify. Upon arrival it took 15 I called and made an appt for an oil change giving all my vehicle details in advance. They called back days before to verify. Upon arrival it took 15 minutes to check in, only to be told they didn't carry the oil my car needed. After another 10 minutes they discovered the parts department had an acceptable oil to use. So they did the oil change which they told me came with a multi-point inspection because I told them my front brakes were squealing. Upon completion when I asked about the brakes they said they must be good since nothing was said. I asked for the written inspection which I always get at other GM dealers and they said there wasn't one. I also asked what percent brake pad I had left and what they thought was causing the squeal and again they said they didn't know, so I'm pretty sure they didn't even look at them. More

oil change, tire rotation balance & wash Service advisor very nice. Speed of of service was great. Quality of work requested poor. Asked for tire rotation & balance which did not happen. Aske Service advisor very nice. Speed of of service was great. Quality of work requested poor. Asked for tire rotation & balance which did not happen. Asked to have truck washed. Terrible job. I would have preferred that no attempt was made to wash it because the job performed made it look like I was to lazy to do do a good job. Very embarrassing. Went straight to a car wash and did the job myself. Show pride of my new Silverado. More

OUTSTANDING THE SALESMAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL SHOW THE FACILITY AND SHOP AREA WAS A GREAT EXPERIENCE TO PURCHASE THE AUTO FROM THIS DEALERSHI THE SALESMAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL SHOW THE FACILITY AND SHOP AREA WAS A GREAT EXPERIENCE TO PURCHASE THE AUTO FROM THIS DEALERSHIP IN BUFORD More

Great Experience It was a great experience. Professional and efficient. Sean & Matt were very easy to work with and made the experience smoother for us. Will for sure It was a great experience. Professional and efficient. Sean & Matt were very easy to work with and made the experience smoother for us. Will for sure go back in the future. More

Buy a car The day started off with a threat of rain. Soon as they brought the cars to see, it started to rain. Doctors and car sales people love to make you wai The day started off with a threat of rain. Soon as they brought the cars to see, it started to rain. Doctors and car sales people love to make you wait. More