
Rick Hendrick Chevrolet of Buford
Buford, GA
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Excellent service I like to shout of Gavin Harrison he was amazing to me and my wife and got us the car we wanted thanks man you done us a great favor and kept with us I like to shout of Gavin Harrison he was amazing to me and my wife and got us the car we wanted thanks man you done us a great favor and kept with us More
Phenomenal Experience My husband and I went to Rick Hendrick Chevrolet to purchase a car, and our salesperson, Gavin Harrison, was phenomenal! We had specific things we wer My husband and I went to Rick Hendrick Chevrolet to purchase a car, and our salesperson, Gavin Harrison, was phenomenal! We had specific things we were looking for, and he didn't have a problem helping us find them. The car buying process was painless, and his concern for our specific financial situation was so helpful. If any of our friends are in the market for cars soon, we'll send them to Gavin! More
Relatable Salespeople Hendrick Chevy salesperson Gavin Harrison was more than willing to help my wife and I purchase a car from his dealership. Being a young couple with sp Hendrick Chevy salesperson Gavin Harrison was more than willing to help my wife and I purchase a car from his dealership. Being a young couple with specific wants, he worked with us to find a right car for the right price. He didn't try to up-sell us and was very respectful of our financial requirements. As another younger person, he was relatable, and his honesty and attitude made purchasing a car from him an enjoyable experience. I'd definitely buy a car from Gavin and Rick Hendrick again. More
Great experience The team at Rick Hendricks Chevrolet led by my sales associate Matt Bowen did an excellent job of getting me a truck that met all my needs. I definit The team at Rick Hendricks Chevrolet led by my sales associate Matt Bowen did an excellent job of getting me a truck that met all my needs. I definitely recommend them for choosing your next car or truck! More
Terrible, no management Terrible customer service, will never be back. Dropped my truck off around 8:00 on Saturday morning for simple service that should have been less than Terrible customer service, will never be back. Dropped my truck off around 8:00 on Saturday morning for simple service that should have been less than one hour and 8 hours later job not complete. It started off bumpy when it took 15 minutes or more to just try to leave my truck for service. Guy tells me $90 for oil change, after questioning him he agreed that was not correct. I told him I would be back after lunch to get my truck and he replied no problem. When I got there around 3:00 to pick it up three people just stared at me, asked how they could help and then walked away. Customer service rep I was working with finally walked in and told me tech was still changing my headlight. One hour later headlight still not changed. I was told because I dropped truck off they bumped every other customer in front of me all day long, even though I intentionally got up early to leave my vehicle. How does that make sense??When I asked for a manager I was told one was not on duty. Terrible customer service, a manager or assistant manager should always be on duty in service oriented business. I was told Saturday was always busiest day of the week but they only work half staff. Unless your time is not important to you I would highly suggest never coming to this location. There is no sense of urgency to get the customer taken care of and out the door. People just sit around and stare at you. More
Love our purchase We found a beautiful Traverse for a fair price at Rick Hendrick Chevy. They were friendly and very nice to deal with. Our salesman, Gavin Harrison, We found a beautiful Traverse for a fair price at Rick Hendrick Chevy. They were friendly and very nice to deal with. Our salesman, Gavin Harrison, was wonderful! We would definitely recommend this dealership to family & friends. More
Purchase of a Z51 Corvette, salesperson Darwin Young Looking for a specific interior on a new Corvette, found the interior I needed at Hendricks in Bufford Ga. Worked with Darwin Young, sales person and Looking for a specific interior on a new Corvette, found the interior I needed at Hendricks in Bufford Ga. Worked with Darwin Young, sales person and was able to complete the deal over the phone. Since I live in Plano, Texas took a flight to Atlanta to pick up my new car. It was there waiting for me and soon I was on my way back to Texas. Would definitely recommend Hendricks as well as Darwin Young if you need a new car. Darwin spent close to an hour explaining all the features on this car. More
Found a steal of a deal car! My husband found a used, like new Honda Odyssey at Rick Hendrick Chevy and you couldn't pass it up. I immediately went to look at it with kids in tow. My husband found a used, like new Honda Odyssey at Rick Hendrick Chevy and you couldn't pass it up. I immediately went to look at it with kids in tow. Tom Lyden the salesguy was great in getting me all of the information I asked about and putting a deposit down until my husband and I could make it back there to finalize the purchase. I am loving having a new Odyssey and couldn't be happier. Thank you Tom for your great service!! More
Purchased a Traverse, wouldn't go back Bought a Traverse with low miles. Manager said he would get me a 2nd set of keys if we could agree on the deal. I stopped by for my key 3 times. Final Bought a Traverse with low miles. Manager said he would get me a 2nd set of keys if we could agree on the deal. I stopped by for my key 3 times. Finally they could do it. Turns out it was an old dirty key fab. I said that's weird what's wrong with it. They said well somebody has to pay for key fabs so you get a used one since you already have the car in possession. Car i bought had under 13,000 miles on it. Key fab is yellowed. Thanks guys. The only thing I asked was for the key. Price didn't go down, and not even a full tank of gas and filled tires when I picked it up. After paperwork problems, a little title mess, and now a very used gross key fab, I'm just not feeling great. More
We got the car of our dreams! Darwin Young responded quickly to our online request. He made sure the car was there for us when we arrived from Florida. Darwin is very knowledgeable Darwin Young responded quickly to our online request. He made sure the car was there for us when we arrived from Florida. Darwin is very knowledgeable and professsional. We would recommend him to our friends that find themselves at Hendricks Chevrolet of Buford. James and Patricia Peeler More