Rick Hendrick Chevrolet of Buford

Honesty and friendly Everything was excellent and great prices to fit ur budget I would highly recommend anyone to go there if u is looking for a new or use car or truck Everything was excellent and great prices to fit ur budget I would highly recommend anyone to go there if u is looking for a new or use car or truck More

Great service Jr was our sales person and he was great! He assisted Zeb with our buying and he has excellent customer service. He greeted us at the beginning and h Jr was our sales person and he was great! He assisted Zeb with our buying and he has excellent customer service. He greeted us at the beginning and he walked us through the entire process. I really appreciate him for his hard work. More

Great experience Will reccomended to all my friends and family, he will take good care of you, he was algo very knowlengable in all the vehicles, go see Joe M Will reccomended to all my friends and family, he will take good care of you, he was algo very knowlengable in all the vehicles, go see Joe M More

In efficicient process Why does a client go online, fill out the information and make an appointment to only arrive at the dealership and wait again for the information to b Why does a client go online, fill out the information and make an appointment to only arrive at the dealership and wait again for the information to be verified. You pull into your service bay and a junior employee looks over your vehicle and fills out some paperwork that must be signed, only to take that paperwork to a service advisor who inputs something into the system. Their our several stations for these service advisors to work at but over 70% are empty, reminds me of going to a grocery store with 10 checkout lines but only one lane open. You need to go study how Mercedes Benz handles service appointments. I push a button in my car, which connects me to service and an appointment is scheduled. They then come to my home or office and pick the car off and drop it off. If you ever want corvette to stand out with other high end cars you have to fix your dysfunctional GM process and learn from the leaders. More

Amazing Car Buying Experience The customer service I received here was superior. It was my first time buying a car and they made it so easy and pain free. Immediately when I walked The customer service I received here was superior. It was my first time buying a car and they made it so easy and pain free. Immediately when I walked in someone was helping me. They were able to answer all my questions and were patient with me. They made sure that I was going to leave satisfied with a car I loved and that was in my price range. I’m so glad I came to Chevy! More

Dissatisfied Honestly is a good policy especially dealing with consumers.. My vehicle is very important to me as well as other...especially when I am driving on m Honestly is a good policy especially dealing with consumers.. My vehicle is very important to me as well as other...especially when I am driving on major highways, interstate and local street. I could have gone to other places to purchase and continue maintenance on the quality of my car, but I choose Chevy. If I come in your service department and say I have concerns regarding my vehicle, please take a look at it and don’t second guess my concerns, your job is to make me feel comfortable coming to you and leaving with high confidence in your workmanship and the people who service we the people. When Brandon Mouzaks in the sales department sold me the car a year ago, I went telling everyone about my sales person and the friendly, courteous service I received. I never had a vehicle that gave me so much problems and trust me I had Mercedes, Lexus, Toyota.....as a matter a fact I traded in my Lexus for this Malibu, the service area in Buford making me regret my decision on doing so, I’m beginning to hate my car😞🙁. Maybe my hastyness for not wanting to give recommendations to this service location can be because of my last experience...how can you tell a customer to get, take your keys after I voice my concerns about the ongoing problems and the 100 deductible you are telling me to paid. The problem was not resolved initially so I don’t understand the policy of transparency, honesty and loyalty to consumers especially friendly customer service...dam I was upset for two days More

They did a very good job! So in the past I have had issues with the service center. They have a new manager in charge now and the past two visits have been very positive. I t So in the past I have had issues with the service center. They have a new manager in charge now and the past two visits have been very positive. I took it in for an oil change and also an alignment and they were able to get it done well within the time frame they gave me. In the past they were always very slow and never very helpful, so to say I am happily surprised with this visit is an understatement. More

Great service after the sale! I purchased my car a year ago and have always had great, fast, and reliable service from the service department in Buford! Keep up the great job you a I purchased my car a year ago and have always had great, fast, and reliable service from the service department in Buford! Keep up the great job you are doing! More

Make it happen The team worked through all the obstacles to get me my truck. From A to Z they were on it. I would definitely recommend this dealership to my friends. The team worked through all the obstacles to get me my truck. From A to Z they were on it. I would definitely recommend this dealership to my friends. More

Ryan - Sales Adam - Manager Ryan did an excellent good helping me find the right car and allowing me to bombard him with questions as this was my first car purchase. I would cert Ryan did an excellent good helping me find the right car and allowing me to bombard him with questions as this was my first car purchase. I would certainly recommend him as he is very approachable, engaging, and friendly. His finance department's manager, Adam, was probably one of the most impressive people I have been around in awhile. His ability to explain with transparency made me feel very comfortable pulling the trigger on a car in their building. More