
Rick Hendrick Chevrolet of Buford
Buford, GA
Filter Reviews by Keyword
By Type
Showing 2,335 reviews
new Car We buy cars from this dealership due to Ryan’s great service. Ryan understands the needs of the customer and exceeds the expectations. Thank you We buy cars from this dealership due to Ryan’s great service. Ryan understands the needs of the customer and exceeds the expectations. Thank you More
Terrible The worst dealership ever ! They added money to my loan without acknowledging me then they promise things they can’t or don’t do worst service ever to The worst dealership ever ! They added money to my loan without acknowledging me then they promise things they can’t or don’t do worst service ever took them a week to bring me my car when promised 48 hours tops then forgot my tags I had to either wait three days to get them or go buy some I bought some they don’t care what the customer needs in a car their so focused on just making a sale More
Gavin and Hussein Provided an amazing car buying experience. I went to look for chevy malibu, I am glad Gavin received me. He went over all the options and gave details overview of the car. Then he encouraged me I went to look for chevy malibu, I am glad Gavin received me. He went over all the options and gave details overview of the car. Then he encouraged me to take the car for test drive. I liked the car and went forward to buy it. Gavin was so helpful and he tried to apply every possible bonus or rebate I can avail. The buying process is so smooth. Husain was a sales manager and he is so friendly. He explained terms and conditions of every page clearly and without missing important details. He went head and provided finance for my car at a very competitive rate. Overall, I would recommend this dealer and people here are friendly and no pressure type. More
broken motor mount. leaks Brought my truck in for a broken motor mount. During the inspection process they discovered a couple of leaks that needed attention. They were able to Brought my truck in for a broken motor mount. During the inspection process they discovered a couple of leaks that needed attention. They were able to fix all the issues faster than they promised. I have always appreciated the Hendrick Service Center. I am confident when I leave there that my truck is fixed properly. BTW my truck has 165k miles on it so it does need service from time to time. More
Worst experience of my life! This has been an absolute nightmare! I had the car for less than 90 days and the engine blew up! I have reached out to the general manager and the cus This has been an absolute nightmare! I had the car for less than 90 days and the engine blew up! I have reached out to the general manager and the customer care representative but have not heard anything back as of yet. The car was brought in from another Hendrick dealership, Mall of Georgia Mini and they serviced it improperly prior to my taking possession. Ryan Deaton and David Cauthen have been great, but that is the extent of my satisfaction with this dealership. They should do the right thing and either give me another car or fix the car that I currently have, there is no reasonable alternative. If they don't, I will be stuck with a vehicle that has zero value but has a monthly payment for the next 56 months. My next step is to go to all forms of media and express my concerns. Following that, it will involve legal action. More
Everybody just so helpful so very friendly . The people I work with were there to help me in anyway that they could and people that I work not working with also there to help me dealership wa . The people I work with were there to help me in anyway that they could and people that I work not working with also there to help me dealership was very clean and Very professional More
No pressure and pleasant experience Ominoque was professional and knowledgeable. She wanted to ensure I was thoroughly informed and happy with my purchase. I would buy from this dealersh Ominoque was professional and knowledgeable. She wanted to ensure I was thoroughly informed and happy with my purchase. I would buy from this dealership again. More
Excellent customer service Johnny Cane is an excellent salesman. Went above and beyond to get us the vehicle that we asked for. No up selling or bait and switch. Johnny Cane is an excellent salesman. Went above and beyond to get us the vehicle that we asked for. No up selling or bait and switch. More
GREAT EXPERIENCE SALES GUY STRAIGHT TO THE POINT HELPED ME KEEP TO WHERE I NEEDED TO BE IN PRICE AND GREAT TRUCK RIDES NICE. OVERALL GREAT EXPERIENCE SALES GUY STRAIGHT TO THE POINT HELPED ME KEEP TO WHERE I NEEDED TO BE IN PRICE AND GREAT TRUCK RIDES NICE. OVERALL GREAT More
DROPPED MY CAR OFF FOR AN OIL CHANGE. THE YOUNG MAN THAT CHECKED MY CAR WHEN I PULLED IN, WAS SO SWEET AND HELPFUL. KEVIN (INSIDE) DID AN AWESOME JOB OF KEEPING ME INFORMED ON THE STATUS O THE YOUNG MAN THAT CHECKED MY CAR WHEN I PULLED IN, WAS SO SWEET AND HELPFUL. KEVIN (INSIDE) DID AN AWESOME JOB OF KEEPING ME INFORMED ON THE STATUS OF MY CAR AND ADDRESSING MY CONCERNS. More