Rick Hendrick Chevrolet of Buford

A very plesant experience! The people inside are as fine as the new building is on the outside! After 300.000 miles my old GM truck was past due for replacement. I drove up to t The people inside are as fine as the new building is on the outside! After 300.000 miles my old GM truck was past due for replacement. I drove up to the new building and was immediately NOT swarmed by salesmen. Which was somewhat of a shock. I looked at several trucks and went inside to inquire about pricing. I met Alex Fischbach. A relatively new car salesman with a great personality. We talked about what my requirements were and he introduced me to Brian. Brian was helping Alex learn the trade (so to speak, lol). Brian suggested a vehicle that just came in and had not yet hit the lot. I drove it, loved it and after some negotiation bought it. No pressure was ever applied, all info including carfax was presented, the numbers fell where we both were happy with the deal. All in all they delivered the right vehicle for my requirements and at the right price. Thanks guys (and the girl at the desk) for making this a rather pleasant experience! Howard Smith More

GREAT PLEASURE TO WORK WITH This is the 2nd vehicle purchased through this dealership and by far this salesman Kevin Endee went above and beyond to help get me financed and make This is the 2nd vehicle purchased through this dealership and by far this salesman Kevin Endee went above and beyond to help get me financed and make my experience a pleasure. I would definitely come back to this dealership and only work with Kevin. More

BEST CAR BUYING EXPERIENCE EVER My husband and I had the best car buying experience ever, thank you Matt West. He took his time listened to us and then showed us several different o My husband and I had the best car buying experience ever, thank you Matt West. He took his time listened to us and then showed us several different options. We will buy all our future cars from Matt. Car buying the way it should be. More

I had a wonderful experience!! My husband and I have purchased our last 5 vehicles from Rick Hendrick Buford. The last purchase has been the easiest due to the level of experience o My husband and I have purchased our last 5 vehicles from Rick Hendrick Buford. The last purchase has been the easiest due to the level of experience of my salesman Kelvin Endes. He was very knowledgeable and helpful!! More

Fantastic !! Kyle was my salesman and he was great. Gave me options for the vehicle and for finance. It was an enjoyable experience. I will definitely see Kyle whe Kyle was my salesman and he was great. Gave me options for the vehicle and for finance. It was an enjoyable experience. I will definitely see Kyle when I am ready to buy another car.. More

Review of Post Sale activities and support Great (Excellent) follow-up, and attention to detail. Made sure I was looked after. Followed up on a few items to make sure the post sale items were Great (Excellent) follow-up, and attention to detail. Made sure I was looked after. Followed up on a few items to make sure the post sale items were covered, Many thanks More

Worst customer service ever & Liars My mother is nearly 70 years old and is disabled and bought a $37,000 suburban on Thursday night with three people assuring her is was a four wheel dr My mother is nearly 70 years old and is disabled and bought a $37,000 suburban on Thursday night with three people assuring her is was a four wheel drive because that's what she has had for 14 years and wanted another one because we had snow on the way. On Friday when the snow came she could not find the button to turn the four wheel drive on. She had to call her salesman and he said he's look it up and call her back. Two hours later with no call she called back and he said he was still trying to figure it out. My brother went to her house and needless to say the vehicle is not even a four wheel drive like they sold her. We took the vehicle back today and have never seen anybody be treated as ugly as she was treated. Only one of the guys she had worked with could be found and he even took the keys from us and went out to try to prove we were idiots and that is was four wheel drive. He came back and it was not and then he said well you bought it and it's your fault because you didn't try out the four wheel drive in her whole test drive around the block. She said I trusted all of you with what you said. She gave them the car back and he said that she couldn't and that she had perfect credit and he was going to ruin it. He then offered to buy the vehicle back at trade in price which is several thousand dollars less. She had the car for two days. These men completely lied to an ederly diasabled woman and then were 1000% rude when they were caught at it. They should not even be in business. We have called the bank and stopped funds from being transferred to them. They have the vehicle in their parking lot and they have the keys. He told us if we left it he would have it towed and that the bank had already transferred funds to them and we owned it. Found out when we called the bank that was just another one of their lies. They did not even have the information in the system yet. One lie after another after another and then threats of ruining her perfect credit on top of that. This guy did not even try a resolution to the issue. He just said it was her problem. I will be contacting Chevrolet's main office, The Better Business Bureau, and they will get a Yelp review and whatever else I can find. There is not excuse to treat elderly people this way and to lie and trick them. No Excuse at all. More

Car experience Everyone from sales to finance was very helpful and made great efforts to make the deal work. We would definitely recommend this dealership and espec Everyone from sales to finance was very helpful and made great efforts to make the deal work. We would definitely recommend this dealership and especially working with Ryan. More

Great Experience I was in dire need of a 3rd row SUV and had been shopping for weeks. They were tremendously helpful in getting my payments in my micro budget. I hadn' I was in dire need of a 3rd row SUV and had been shopping for weeks. They were tremendously helpful in getting my payments in my micro budget. I hadn't had to pay for a car in years and was so nervous to have to start all over again. I ended up buying a Durango from Laila and Rod. I didn't even have a ride to the dealership and I'm so thankful that they picked me up from my home, which is an hour away. This was the best experience I'd ever had buying a car. I've already referred my sister to this dealership and she bought a Cruze from them. Thanks so much to Todd and Max for helping my sister buy a car, too. More

Good experience I was recommended to Rick Hendrick Chevrolet by a friend and the experience couldn't have been better. Our salesman did a great job and found the rig I was recommended to Rick Hendrick Chevrolet by a friend and the experience couldn't have been better. Our salesman did a great job and found the right car for me, and didn't waste anytime. More