Rick Hendrick Chevrolet of Buford

Customer service focused These folks go above and beyond for their customers. The service team did a great job and made sure any and all issues are resolved! These folks go above and beyond for their customers. The service team did a great job and made sure any and all issues are resolved! More

My experience I was satisfied with the customer service. I purchased a Chevy express van. I wish buying a car didn’t take as long as it does. I was at the dealershi I was satisfied with the customer service. I purchased a Chevy express van. I wish buying a car didn’t take as long as it does. I was at the dealership for approximately 5 hours and I knew what I wanted before I got there. Other than that I have no complaints More

Easy Experience The sales staff was very helpful and got me a great deal on a 2018 Silverado 1500. The process was smooth and they really helped me get the truck at The sales staff was very helpful and got me a great deal on a 2018 Silverado 1500. The process was smooth and they really helped me get the truck at the price I wanted to pay. More

Frustrating I called and made an appt for an oil change giving all my vehicle details in advance. They called back days before to verify. Upon arrival it took 15 I called and made an appt for an oil change giving all my vehicle details in advance. They called back days before to verify. Upon arrival it took 15 minutes to check in, only to be told they didn't carry the oil my car needed. After another 10 minutes they discovered the parts department had an acceptable oil to use. So they did the oil change which they told me came with a multi-point inspection because I told them my front brakes were squealing. Upon completion when I asked about the brakes they said they must be good since nothing was said. I asked for the written inspection which I always get at other GM dealers and they said there wasn't one. I also asked what percent brake pad I had left and what they thought was causing the squeal and again they said they didn't know, so I'm pretty sure they didn't even look at them. More

oil change, tire rotation balance & wash Service advisor very nice. Speed of of service was great. Quality of work requested poor. Asked for tire rotation & balance which did not happen. Aske Service advisor very nice. Speed of of service was great. Quality of work requested poor. Asked for tire rotation & balance which did not happen. Asked to have truck washed. Terrible job. I would have preferred that no attempt was made to wash it because the job performed made it look like I was to lazy to do do a good job. Very embarrassing. Went straight to a car wash and did the job myself. Show pride of my new Silverado. More

OUTSTANDING THE SALESMAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL SHOW THE FACILITY AND SHOP AREA WAS A GREAT EXPERIENCE TO PURCHASE THE AUTO FROM THIS DEALERSHI THE SALESMAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL SHOW THE FACILITY AND SHOP AREA WAS A GREAT EXPERIENCE TO PURCHASE THE AUTO FROM THIS DEALERSHIP IN BUFORD More

Great Experience It was a great experience. Professional and efficient. Sean & Matt were very easy to work with and made the experience smoother for us. Will for sure It was a great experience. Professional and efficient. Sean & Matt were very easy to work with and made the experience smoother for us. Will for sure go back in the future. More

Buy a car The day started off with a threat of rain. Soon as they brought the cars to see, it started to rain. Doctors and car sales people love to make you wai The day started off with a threat of rain. Soon as they brought the cars to see, it started to rain. Doctors and car sales people love to make you wait. More

Experience was a great experience! Satisfied with the experience & friendship. Salesperson was excellent knowledgeable about the vehicle I was interested in! Dealership was helpful & an Satisfied with the experience & friendship. Salesperson was excellent knowledgeable about the vehicle I was interested in! Dealership was helpful & answered every question I had. A great experience! More

Awesome customer service When you first walk in greated with a smile and friendly welcome . Junior is very knowledgeable asks what your are looking for make,color and trim, ar When you first walk in greated with a smile and friendly welcome . Junior is very knowledgeable asks what your are looking for make,color and trim, are you gonna trade in a vehicle or gonna put a down payment and how much. More