Rick Hendrick Chevrolet of Buford

Worst experience of my life! This has been an absolute nightmare! I had the car for less than 90 days and the engine blew up! I have reached out to the general manager and the cus This has been an absolute nightmare! I had the car for less than 90 days and the engine blew up! I have reached out to the general manager and the customer care representative but have not heard anything back as of yet. The car was brought in from another Hendrick dealership, Mall of Georgia Mini and they serviced it improperly prior to my taking possession. Ryan Deaton and David Cauthen have been great, but that is the extent of my satisfaction with this dealership. They should do the right thing and either give me another car or fix the car that I currently have, there is no reasonable alternative. If they don't, I will be stuck with a vehicle that has zero value but has a monthly payment for the next 56 months. My next step is to go to all forms of media and express my concerns. Following that, it will involve legal action. More

Everybody just so helpful so very friendly . The people I work with were there to help me in anyway that they could and people that I work not working with also there to help me dealership wa . The people I work with were there to help me in anyway that they could and people that I work not working with also there to help me dealership was very clean and Very professional More

No pressure and pleasant experience Ominoque was professional and knowledgeable. She wanted to ensure I was thoroughly informed and happy with my purchase. I would buy from this dealersh Ominoque was professional and knowledgeable. She wanted to ensure I was thoroughly informed and happy with my purchase. I would buy from this dealership again. More

Excellent customer service Johnny Cane is an excellent salesman. Went above and beyond to get us the vehicle that we asked for. No up selling or bait and switch. Johnny Cane is an excellent salesman. Went above and beyond to get us the vehicle that we asked for. No up selling or bait and switch. More

GREAT EXPERIENCE SALES GUY STRAIGHT TO THE POINT HELPED ME KEEP TO WHERE I NEEDED TO BE IN PRICE AND GREAT TRUCK RIDES NICE. OVERALL GREAT EXPERIENCE SALES GUY STRAIGHT TO THE POINT HELPED ME KEEP TO WHERE I NEEDED TO BE IN PRICE AND GREAT TRUCK RIDES NICE. OVERALL GREAT More

DROPPED MY CAR OFF FOR AN OIL CHANGE. THE YOUNG MAN THAT CHECKED MY CAR WHEN I PULLED IN, WAS SO SWEET AND HELPFUL. KEVIN (INSIDE) DID AN AWESOME JOB OF KEEPING ME INFORMED ON THE STATUS O THE YOUNG MAN THAT CHECKED MY CAR WHEN I PULLED IN, WAS SO SWEET AND HELPFUL. KEVIN (INSIDE) DID AN AWESOME JOB OF KEEPING ME INFORMED ON THE STATUS OF MY CAR AND ADDRESSING MY CONCERNS. More

Rick Hendrick Service Center Only gripe is that I couldn’t reach a person to schedule an appt or ask questions. Had to use text messaging. Very self-serve. Only gripe is that I couldn’t reach a person to schedule an appt or ask questions. Had to use text messaging. Very self-serve. More

Buford I had a great buying experience. The salesman, Franklin, was very helpful. This was my first new car purchase and couldn’t have asked for a better exp I had a great buying experience. The salesman, Franklin, was very helpful. This was my first new car purchase and couldn’t have asked for a better experience. More

The guys are so great here. These guys take their time and make sure you are happy when you leave. They make sure that you have everything you need before you leave. These guys take their time and make sure you are happy when you leave. They make sure that you have everything you need before you leave. More

How great Rick Chevrolet is Rick Chevrolet has a very inviting an friendly environment the people were very helpful.They go above an beyond. to make sure you're satisfied wit Rick Chevrolet has a very inviting an friendly environment the people were very helpful.They go above an beyond. to make sure you're satisfied with your purchase. That is a great asset when you spending your money .This is why I would recommend my family and friends to purchase from Rick Chevrolet . A special thanks to Tiffany Pendley I think she's a valuable asset to the company More