Rick Hendrick Chevrolet of Buford

Excellent customer service, was willing to work something out. Purchased a used ‘16 Chevy Cruze & I love it!!!! Definitely recommend this place for sure Jr was customer service, was willing to work something out. Purchased a used ‘16 Chevy Cruze & I love it!!!! Definitely recommend this place for sure Jr was very helpful . More

Service Have been using there service dept for 3 years and have always been happy with the customer service and the quality of work I receive, I highly recomm Have been using there service dept for 3 years and have always been happy with the customer service and the quality of work I receive, I highly recommend them if you need any service work. More

Great experience! Jackson Royal did a fantastic job getting me into the vehicle that I wanted and needed! The deal wen by fast and it was a breeze. I would recommend hi Jackson Royal did a fantastic job getting me into the vehicle that I wanted and needed! The deal wen by fast and it was a breeze. I would recommend him for your next purchase 100%! More

2016 z71 Great customer service. Service writer was awsome. Thanks you for the great service. Will be back soon I will tell everyone to get there service don Great customer service. Service writer was awsome. Thanks you for the great service. Will be back soon I will tell everyone to get there service done at your location. More

Awesome experience painless very satisfied My salesperson was Gavin - Gavin was awesome very personable no pressure and gave me his full attention and was focused on what I was looking for My salesperson was Gavin - Gavin was awesome very personable no pressure and gave me his full attention and was focused on what I was looking for in a vehicle never felt like he was in a hurry and took time to explain every feature in my new Impala my new car buying experience was very enjoyable and I am completely satisfied with my purchase of a 2018 Impala More

Excellent service I like to shout of Gavin Harrison he was amazing to me and my wife and got us the car we wanted thanks man you done us a great favor and kept with us I like to shout of Gavin Harrison he was amazing to me and my wife and got us the car we wanted thanks man you done us a great favor and kept with us More

Phenomenal Experience My husband and I went to Rick Hendrick Chevrolet to purchase a car, and our salesperson, Gavin Harrison, was phenomenal! We had specific things we wer My husband and I went to Rick Hendrick Chevrolet to purchase a car, and our salesperson, Gavin Harrison, was phenomenal! We had specific things we were looking for, and he didn't have a problem helping us find them. The car buying process was painless, and his concern for our specific financial situation was so helpful. If any of our friends are in the market for cars soon, we'll send them to Gavin! More

Relatable Salespeople Hendrick Chevy salesperson Gavin Harrison was more than willing to help my wife and I purchase a car from his dealership. Being a young couple with sp Hendrick Chevy salesperson Gavin Harrison was more than willing to help my wife and I purchase a car from his dealership. Being a young couple with specific wants, he worked with us to find a right car for the right price. He didn't try to up-sell us and was very respectful of our financial requirements. As another younger person, he was relatable, and his honesty and attitude made purchasing a car from him an enjoyable experience. I'd definitely buy a car from Gavin and Rick Hendrick again. More

Great experience The team at Rick Hendricks Chevrolet led by my sales associate Matt Bowen did an excellent job of getting me a truck that met all my needs. I definit The team at Rick Hendricks Chevrolet led by my sales associate Matt Bowen did an excellent job of getting me a truck that met all my needs. I definitely recommend them for choosing your next car or truck! More

Terrible, no management Terrible customer service, will never be back. Dropped my truck off around 8:00 on Saturday morning for simple service that should have been less than Terrible customer service, will never be back. Dropped my truck off around 8:00 on Saturday morning for simple service that should have been less than one hour and 8 hours later job not complete. It started off bumpy when it took 15 minutes or more to just try to leave my truck for service. Guy tells me $90 for oil change, after questioning him he agreed that was not correct. I told him I would be back after lunch to get my truck and he replied no problem. When I got there around 3:00 to pick it up three people just stared at me, asked how they could help and then walked away. Customer service rep I was working with finally walked in and told me tech was still changing my headlight. One hour later headlight still not changed. I was told because I dropped truck off they bumped every other customer in front of me all day long, even though I intentionally got up early to leave my vehicle. How does that make sense??When I asked for a manager I was told one was not on duty. Terrible customer service, a manager or assistant manager should always be on duty in service oriented business. I was told Saturday was always busiest day of the week but they only work half staff. Unless your time is not important to you I would highly suggest never coming to this location. There is no sense of urgency to get the customer taken care of and out the door. People just sit around and stare at you. More