Rick Hendrick Chevrolet of Buford

Worst dealership we have EVER dealt with! This dealership is a joke. We ended up buying a car here (despite the uneasiness of my husband and I). We were told during the car buying business tha This dealership is a joke. We ended up buying a car here (despite the uneasiness of my husband and I). We were told during the car buying business that we were buying a "Certified" vehicle that meant we qualified for 2 years of service (oil change, tire rotation, etc.). Not to mention, this was told to us MANY times during the process. This was a big perk for us as it would be for most people. Three months after buying our car we scheduled an oil change and drove the 2 hours to the service center. Only to find out, we DID NOT qualify for this! After bouncing us around from person to person no one could find the paperwork where we apparently "opted out" of this service. They (Johnny-Finance MGR) refused to honor anything that we were told. We will never return to this dealership, will be telling every person we know how incompetent & untrustworthy they are, and will look forward to trading in this vehicle just to get this bad taste out of our mouth! More

Thanks to Laila and Todd I purchased a 2015 Chevrolet Malibu. This was actually the best car buying experience I have ever had. My salesperson, Laila and the financing staff w I purchased a 2015 Chevrolet Malibu. This was actually the best car buying experience I have ever had. My salesperson, Laila and the financing staff were extremely knowledgeable, helpful and understanding. I told them what I could do and they informed me what they could do, we came to an agreement with a mutual understanding, no hassle and colored it DONE! I love that. This was actually the first time that I left a dealership still smiling and really feeling like I got what I wanted without feeling totally drained in the process. More

Great job! This was one of the best experiences I have ever had at a car dealership. Everybody from my salesman to the front desk was great. I will recommend ric This was one of the best experiences I have ever had at a car dealership. Everybody from my salesman to the front desk was great. I will recommend rick Hendrick to everybody! More

Very happy customer I bought a new 2014 1500 Silverado during truck month the price was great the selctio was un matched and my salesman Matt W. was incredible. He expl I bought a new 2014 1500 Silverado during truck month the price was great the selctio was un matched and my salesman Matt W. was incredible. He explained the truck to me and showed me mor about the truck than I knew. It was the best experience buying a vehicle that I have ever had in 40 years of car buying More

A deal I couldn't refuse! I took my 2012 Equinox into Rick Hendrick Chevrolet to change the oil and rotate my tires. I drove away in a 2015 Equinox, upgraded with leather and I took my 2012 Equinox into Rick Hendrick Chevrolet to change the oil and rotate my tires. I drove away in a 2015 Equinox, upgraded with leather and sunroof, without paying a dime out of pocket and a payment only $8 more than my current payment. I'm still shaking my head wondering how Sandy Fordham and the team made that happen! I was very happy with my 2012 Equinox but had received several messages about their exchange program. I didn't want to pay any more than what I was already paying and just brushed it off, but thought I'd see what they had to say while I was there just the same. I know a dealer has to make money; otherwise, why do a deal? But when you can make the customer happy and the dealer happy then everyone wins. I've had only great experiences at this dealership. There must be at least 3 other Chevy dealerships closer to my home than this one, but I will always come back to Rick Hendrick Chevrolet in Buford, GA. I have to admit that I kept waiting for the other shoe to drop....what was I going to find when I started signing all the papers? I honestly couldn't believe they could make me any offer I couldn't refuse and stick by it, but they did!! I even got the 2-year free maintenance included. I love my new car, and I love this dealership and their great staff! More

Buy from Rick Hendrick We just purchased a 2015 Suburban LTZ from Rick Hendrick Chevrolet, our second new Suburban purchase from them in less than a year. Frank and Joe ar We just purchased a 2015 Suburban LTZ from Rick Hendrick Chevrolet, our second new Suburban purchase from them in less than a year. Frank and Joe are fantastic to work with and highly recommend them; not pushy, knowledgeable, patient and competitive pricing. Visit them before you purchase your next vehicle! More

Great dealership . Enjoyed working with Joe Mariscal on ordering my new vehicle from Chevrolet. Highly recommend contacting Joe with any vehicle purchase that you ma . Enjoyed working with Joe Mariscal on ordering my new vehicle from Chevrolet. Highly recommend contacting Joe with any vehicle purchase that you may be considering. More

Awesome Dealer My husband and I went into the dealership looking to get a qoute on a car. We were approached by a lady named Vanessa Mulahmetovic. She was very patie My husband and I went into the dealership looking to get a qoute on a car. We were approached by a lady named Vanessa Mulahmetovic. She was very patient and helpful and informative. It did not feel like we were being pressured into buying a car but otherwise encouraged. We will be recommending this dealership to all our friends. More

Ask for Laila This is the second vehicle I bought from Laila in 2 years. And the first new car I'd ever bought in my life. I love my new Chevy Malibu. Thanks Laila This is the second vehicle I bought from Laila in 2 years. And the first new car I'd ever bought in my life. I love my new Chevy Malibu. Thanks Laila and Todd. More

Bought My Silverado from Liala I bought a 2500 Duramax for my company. I usually buy Dodge but they gave me such a great deal over at Hendrick Chevrolet in Buford, I could turn it d I bought a 2500 Duramax for my company. I usually buy Dodge but they gave me such a great deal over at Hendrick Chevrolet in Buford, I could turn it down. Thanks to Liala for staying late and helping me purchase my Silverado. More