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Rick Hendrick Chevrolet of Buford

Buford, GA

4.9
2,386 Reviews

4490 S Lee St

Buford, GA

30518

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Showing 2,386 reviews

January 08, 2022

Cindy Molina was an amazing sales rep, I would highly recommend her when purchasing your next vehicle! However, be careful with the sales managers, they both lied directly to my face about my loan terms, More

by btholiway
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Molina
Jan 10, 2022 -

Rick Hendrick Chevrolet of Buford responded

Hi Btholiway, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at (678) 394-3117 so we can assist you further.

January 05, 2022

Nick Lerma was the agent I dealt with, and he did an awesome job! Thank you for making it an easy process. More

by ruthannbowden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lerma
Jan 07, 2022 -

Rick Hendrick Chevrolet of Buford responded

Thank you for choosing Rick Hendrick Chevrolet of Buford as your first choice for all your automotive needs! We look forward to your next visit! Take care!

January 05, 2022

Crystal Cook is amazing!! I will be back for future vehicles. Thank you very much! More

by rdm3028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cook
Jan 07, 2022 -

Rick Hendrick Chevrolet of Buford responded

Rdm3028, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 03, 2022

Russell was absolutely wonderful, he made sure he provided my husband and I all the information we needed in order to make our purchase. He treated us well and made the buying process fun. Thank You More

by Jon Stephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Petigny
Jan 08, 2022 -

Rick Hendrick Chevrolet of Buford responded

Hello Jon Stephens, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 02, 2022

They waste your time in hopes to upsale you. They called us back after we left the lot telling us that they had the deal that we asked for to just try and up sale us another 7k. They play games and don’t re More

by TravelingGnome5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick in sales, and the “sales manager”
Jan 08, 2022 -

Rick Hendrick Chevrolet of Buford responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to (Manager_Name & Phone). We look forward to hearing from you soon. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (678) 394-3117.

Jan 08, 2022 -

TravelingGnome5 responded

Obviously you didn’t really READ my review. HAD. you read my review you would know that very last thing I’m going to do is give you “the opportunity to discuss your experience further” AKA - WASTE more of my time. This proves that my original review was correct you just simply don’t respect peoples time. I also love that you are so dismissive of my review that you didn’t even take the initiative to fill out the ((Manager_Name & Phone)) shows that you absolutely no respect for customers and only look at them as revenue producers. We went off your lot and bought from a competitor that actually listen to us and respected our budget and didn’t spend all the time trying to upsell us into something that we were not going to buy. In case for some reason your response to marry you get deleted I’ve added it to this feedback. “ Rick Hendrick Chevrolet of Buford responded PUBLICLY on 1/08/22 2:07 AM We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to (Manager_Name & Phone). We look forward to hearing from you soon. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (678) 394-3117.”

January 02, 2022

Very good experience, treated with respect, got the deal we wanted, third car from this dealer in 4 years More

by nixond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Plascencia
Jan 08, 2022 -

Rick Hendrick Chevrolet of Buford responded

Nixond It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2022

Let me just start off by saying Kyle was AMAZING!!! He was super sweet, funny, very knowledgeable, detailed, informative, professional, and he answered ALL of ours questions without rushing us. But the be More

by Nekeia Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Thomas - Finance Manager, Joseph Mariscal, Kyle Lovett
January 01, 2022

Nick Lerma was awesome and was willing to answer any and all questions. Class act More

by cmjames9851
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lerma
Jan 08, 2022 -

Rick Hendrick Chevrolet of Buford responded

Cmjames9851, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

December 29, 2021

Great experience purchasing a vehicle with John Jackson & his team! They were knowledgeable about the process & guided us every step of the way! More

by Chevon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jackson
Jan 02, 2022 -

Rick Hendrick Chevrolet of Buford responded

Chevon Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 29, 2021

Alan and Cindy were so helpful! So very patient and worked hard to meet our needs More

by anel.castrejon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Perez, Cindy Molina
Jan 02, 2022 -

Rick Hendrick Chevrolet of Buford responded

Anel.castrejon1, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

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