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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.5
6,429 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand. We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,429 reviews

June 14, 2024

Josie is AWESOME. Ask for her she is bilingual Spanish. She is very helpful and knowledgeable of the vehicles available for sale. More

by jloracaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josie
June 11, 2024

I had one of the best experiences ever in the parts department at Hendrick Cdjr with David Harper. If you are looking for someone who is knowledgeable in Dodge, jeeps or rams he is your guy! As a woman More

by mbaxley
Recommend Dealer
Yes
Employees Worked With
David Harper
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mbaxley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth.

June 10, 2024

They are a bunch of liars. Was told all the banks was saying no but in fact my credit was only pulled once which means it was only ran thru one finance company. Was told other More

by VH06$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Vh06$, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact Justin at 770-495-6137 to discuss further. Thank you, we appreciate your time.

June 08, 2024

MONTAE, is the best service representative. His communication is on point. His customer service is on point. He is Awesome! I won’t work with anyone else but MONTAE. More

by Kyndrathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montae Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kyndrathomas, we're so glad that we were able to go above and beyond your expectations!

June 08, 2024

We had. Great experience with Jordan Murray shopping for a used truck. He was very helpful and friendly. More

by robertbeckum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Murray
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Robertbeckum, thank you for sharing your positive experience!

June 07, 2024

I'm Absolutely Flabbergasted. I have such a resentment towards dealerships from awful service in the past. Rick Hendrick CDJR has completely changed my opinions of dealerships. I More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ped Noori
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Chase, we appreciate you taking the time to leave us this feedback.

June 07, 2024

The service team here is absolutely fantastic! Lance really paid attention to my needs and made sure that my vehicle was taken care of from start to finish. I had four tires and an alignment done, More

by legolas10100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Legolas10100, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chrysler Dodge Jeep RAM Duluth!

June 07, 2024

Came in for a recall for a 5 min job, always told it will take all day. So I opted to get an oil change done and they trick me over the portal to sign up for a $600 valvoline service package that is entirely More

by 3344asdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Otis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

3344asdf, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Rick Hendrick Chrysler Dodge Jeep RAM Duluth

June 06, 2024

Heather Kratzy our service provider provided excellent service. Very knowledgeable on what repairs was needed for our 2015 Jeep Renegade for our daughter before she left to TN for college. Kept us infor More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Kratzy
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Felicia, thank you for sharing your positive experience!

June 06, 2024

Heather Kratky was very helpful and is really good at her job! I always go to her! More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dani, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chrysler Dodge Jeep RAM Duluth!

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