Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Excellent experience. The people treated us like royalty. I would definitely recommend this dealer. From beginning to end everything was perfect. Great service and would definitely come back to buy another c I would definitely recommend this dealer. From beginning to end everything was perfect. Great service and would definitely come back to buy another car. More

Despite the long 2-3 hour wait to get my oil change. Eric was good overall. He even took time to lookup some other things I needed. was good overall. He even took time to lookup some other things I needed. More

Good, friendly, fast, service and customer service. Great communication. Always know what to expect. Simple process between booking and service. Always an easy experience. Would definitely recommend. communication. Always know what to expect. Simple process between booking and service. Always an easy experience. Would definitely recommend. More

He found the car I want to see. And show me how to find best way to get the car with mild voice. So finally I bought this Jeep Cherokee. best way to get the car with mild voice. So finally I bought this Jeep Cherokee. More

Today as a veteran and just a regular person I was disgusted at the representation I experienced today in full. After waking up being at the lot at 8am to begin the process to find a Jeep I left the l disgusted at the representation I experienced today in full. After waking up being at the lot at 8am to begin the process to find a Jeep I left the lot so my wife could test drive the vehicles she wanted. The test drive vehicle stalled 3x and the battery died.Still the female sales representatives were great and even with whatever problems I wanted to make sure my wife who is also a military combat veteran could be given the best option available. Philip Ortiz who was not involved at any point of sale delivered his misogynistic closer(which I spoke to several reps involved to make sure that didn't).Never speak to woman customers as if they are unintelligent and/or they don't have finances to know when a persons is lying.I loved this place until some random man spoke to my veteran wife like she was a child/and if he knew us personally. More

Had a great experience! This is the 2nd vehicle we have bought from Rick Hendrick and will definitely be back in the future! Jeff was a great salesman to work with! bought from Rick Hendrick and will definitely be back in the future! Jeff was a great salesman to work with! More

Lance was awesome! He’s always super friendly and courteous when I bring my Jeep in for service. Keep up the great work your excellent service hasn’t gone unnoticed. courteous when I bring my Jeep in for service. Keep up the great work your excellent service hasn’t gone unnoticed. More

We purchased a Mercedes GL 550 yesterday 5-11-21 and wasn’t allowed to drive it home due to a thermostat needing to be replaced that we weren’t made aware of prior to purchasing. We drove 6hrs both ways wasn’t allowed to drive it home due to a thermostat needing to be replaced that we weren’t made aware of prior to purchasing. We drove 6hrs both ways. We also waited several hours waiting on finance missing our childs final game in the process. Also we made the salesman aware the day before we were coming before lunch and to have a second car available for us to view. Well he never brought the other car out and we learned it was sold when we asked to test drive it. He didn’t notify us prior to that either. We didn’t enjoy our experience and now they’re telling us it may be another week until we receive the car we purchased due to them receiving the wrong part from Mercedes. What an experience! Another salesman was our initial contact over the phone but we ended up working with Gerardo. We felt Gerardo did a good job but was left in the dark on the sale. Management did a poor job! More

It was as great experience. Friendly environment with great sale reps that really care. The process was quick and easy. I would recommend to all my friends and family great sale reps that really care. The process was quick and easy. I would recommend to all my friends and family More

Very straight forward and made sure that I got exactly what I wanted. Even with very little credit and a small down payment, I was able to get the low mileage clean vehicle that I requested. what I wanted. Even with very little credit and a small down payment, I was able to get the low mileage clean vehicle that I requested. More