
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Everyone that assisted in this did a phenomenal job. All of my needs were met and they worked with me on a great rate. They assisted me while being unable to be mobile due to surgery and have set up everyth of my needs were met and they worked with me on a great rate. They assisted me while being unable to be mobile due to surgery and have set up everything to be brought to my doorstep. I couldn’t be happier that I chose to purchase from this dealership. More
Well I kind of knew wht I wanted but Mr.Hernandez helped me and was great. Answered all my questions and concerns and even shared a few personal and work tales lmao ...all in all everything was great took a me and was great. Answered all my questions and concerns and even shared a few personal and work tales lmao ...all in all everything was great took a little long but eneded up with great interest rate thanks to Mr. Magallanes. Thanks crew I'm very happy with my purchase More
This is my second vehicle from this location. I enjoyed meeting Nick P who’s an excellent salesman. He made the process very easy and enjoyable! He will be my go-to whenever I upgrade or purchase again! meeting Nick P who’s an excellent salesman. He made the process very easy and enjoyable! He will be my go-to whenever I upgrade or purchase again! More
Bought a used 2020 Jeep Wrangler. Second day I had it, the stop/start light came on and the engine ran loud. I also received the car with a crack in the windshield. I scheduled a service appointment and m the stop/start light came on and the engine ran loud. I also received the car with a crack in the windshield. I scheduled a service appointment and my Jeep has been sitting on the lot for a week without a technician assigned. I was told that the priority was being escalated twice because my vehicle was just purchased but saw no changes. Alicia told me I could come pick up a rental and I told her I’d be there the next morning. When I arrived, I was told Alicia was not in for the rest of the week and that there were no rentals available. They still can’t tell me when my Jeep will be ready and also won’t fix the windshield. My sales advisor is less than helpful. I paid $2,000 (wasn’t optional, I asked to opt-out) to be able to track my car. My sales advisor has yet to tell me how to set it up, even after several phone calls. Also, I received the Jeep with one key and I asked my sales advisor several times to follow up about my second key. Eventually he told me there wasn’t one. I ended up having to call the sandy springs dealership and go get it myself. Young women are not taken seriously at this dealership. More
Third time our service was wrong and services not rendered that were on the invoice. Neither the service tech nor the manager (Matt) gave a darn about the experience. Will forego rest of paid oil c rendered that were on the invoice. Neither the service tech nor the manager (Matt) gave a darn about the experience. Will forego rest of paid oil changes and take my business elsewhere. Totally a rip-off dealership. More
Mr. Bobby provided great customer service. He ensured that I paid the correct price and not the inflated price. I left my card behind and he called to let me know so I could come back and pick it up that I paid the correct price and not the inflated price. I left my card behind and he called to let me know so I could come back and pick it up More
Not happy at all with this dealership. Sucks cause Wrangler is my dream car. No reason to mention why I think this because nothing will change unfortunately. Will have to just go to the Jeep deale Wrangler is my dream car. No reason to mention why I think this because nothing will change unfortunately. Will have to just go to the Jeep dealership in Cumming instead. More
Dimitri was fantastic and so was Eric in finance. I’m glad I chose to buy from this dealership! Will definitely be back when it’s time for my next vehicle. glad I chose to buy from this dealership! Will definitely be back when it’s time for my next vehicle. More
It was a great experience for me never had purchased a car online but tha experience was tha best 👌🏽recommend for anyone purchasing a car car online but tha experience was tha best 👌🏽recommend for anyone purchasing a car More