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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

April 21, 2021

Nick P. Was great at helping me get into a new vehicle. Everyone else in the process were nice and helpful as well. Highly recommended. More

by AJSBLANKENSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Stewart
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 21, 2021

Brought my car in for an oil change change I had to wait outside the gate as other people walked back and fourth not moving the cars so me and another car could get in. This went on for about 15 minutes and More

by schuylerwaver47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Eric Chavez
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 21, 2021

Matt Otis is a true asset to the operation; he shows genuine care and concern, actively listening and working to resolve problems thoroughly. He took time to address every concern. More

by CTPHARMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Eric Chavez
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 21, 2021

This is the 2nd exact survey I completed Monday. Everything was wonderful. 12 words now up to 27. Getting close to 25. Almost there. 25 More

by Gmcclelland4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 20, 2021

Brady is phenomenal! I could’ve purchased elsewhere, but after working with him, I knew that I wanted to buy my vehicle from him! I highly recommend Brady and will definitely make my next purchase with him More

by talethia.steward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 20, 2021

I’m impressive how they improve the customer services every day. Lance Chapin is a great Customer Services representative. He makes sure the car pass for a professional review and be sure when the ca More

by Hernando18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Eric Chavez
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

April 20, 2021

Every thing was that the people that change my oil did read where it said to use the oil that I had in the van. Other than that every thing was fine. More

by turbo721480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 20, 2021

The buying process was very easy. My salesman Matt had a lot of knowledge on the Ram truck that I purchased. I will definitely continue to use this dealership! More

by CHADCARLTON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza, Omar Chabolla
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 20, 2021

The advisor Eric Chavez was very informative and helpful. He has excellent service skills. He made my visit on point therefore i will come again. More

by Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

Apr 21, 2021 -

Sheryl responded

The service I received from Rick Hendrick Jeep in Duluth was exceptional and I was very pleased with the attention they gave to my Jeep. I would recommend there service to any one that had to have there vehicle serviced. Eric Chavez was very friendly and on point with his customer service. Thank you for you attention.

April 20, 2021

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by blaketrees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

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