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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

April 17, 2021

Great and easy communication, very professional. Everyone in the office was courteous and helpful. I will definitely continue to go there for service on my fiat More

by dru6565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Justin Woods
Apr 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the chance to earn your business and please let us know how we can help out in the future!

April 17, 2021

We had an amazing experience yesterday at the dealership, I am grateful for the help we received in out search. Please continue treating customers like this. More

by manuelm553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Peace & Jacques Perrymond, Mark Jorsling
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 17, 2021

Excellent service. Lance Chapin in Service is fantastic. Great, timely communication, accurate information. I keep coming back! That means I feel I'm getting the best. More

by dcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the chance to earn your business and please let us know how we can help out in the future!

April 17, 2021

Everyone was super nice and helpful. Very knowledgeable and helped me get the right car. Thank you I’m so happy to have my new car! More

by kdyja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Matt Mazza
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 17, 2021

One of the best experience with a salesperson. Matthew was patient and answered all of my questions. I drove 90+ miles and checked on us if we made it safely. Amazing and wonderful staff. More

by arnie.rabadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza
Apr 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 17, 2021

Normally I don’t like to leave negative reviews for any business, however I can truly say that this was the worst experience I ever had. I setup an appointment on a Thursday and they didn’t look at my ve More

by jamesrk0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
May 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 16, 2021

Bobby has always taken care of me. I would bring my here as long as Bobby is there. Thank you Victoria Zellars Hoping not to see you soon. Lol More

by victoriazellars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

April 16, 2021

Really good customer courtesy. Really patient to the customers. Really professional.We would ask for this person to service in the future for any service. More

by JSHANG84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

April 16, 2021

I never go and walk in for an oil change i always make an appointment and it seems as if i never had one. I’m usually there 1 1/2 to 2 hours for a oil change. If i don’t feel like waiting I’ll walk to Walmar More

by s.caldwell44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Aleshia Kincade, Eric Chavez
Apr 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

April 16, 2021

Good experience, highly recommended for your next purchase or service. Wait times can be a little long, but overall I enjoyed my experiences with Rick Hendricks. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Lance Chapin, Shekhar Gosai, Omar Chabolla, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Apr 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the chance to earn your business and please let us know how we can help out in the future!

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